Wfm Executive

Urgent Hiring for WFM Exective for international BPO **Night Shift** **Must have experience for WFM with experience of 4-6 years from the Customer Service/ BPO industry**.International **BPO industry.** - WFM Professional: 1. Forecasting - Predict call volumes, customer interactions, or workload. Analyze historical data, trends, and business changes....

We are looking for a detail-oriented WFM Executive (Work Force Management )to support our BPO operations team. This role involves real time monitoring managing reports, schedules and workforce data while coordinating with operations to ensure smooth staffing.Key Responsibilities:Prepare daily, weekly and monthly MIS reportsManage workforce data, attendance...

We are looking for a detail-oriented WFM MIS Executive / Resource Coordinator to support our BPO operations team. The role involves handling reports, data analysis, scheduling, and workforce coordination. MIS Executive (WFM Support) The ideal candidate should have a strong analytical skills and excellent command over Advanced Excel , Software , CRM.Key...

Job Title: Business Intelligence AnalystLocation: Jaipur - Sitapura/ Mohali /Thane (Work from Office)Department: WFMJob Summary: The WFM MIS Executive is responsible for managing and analyzing workforce management data to support effective decision-making and optimize operational efficiency. This role involves maintaining and improving the MIS systems,...

**Key Responsibilities**: - Prepare daily, weekly, and monthly MIS reports. - Manage and update workforce data, attendance, and schedules. - Coordinate with operations to ensure adequate staffing and shift planning. - Monitor real-time performance and highlight deviations. - Analyze data trends and provide actionable insights to management. - Handle...

We are hiring MIS EXECUTIVE (BPO Industry) Location : Thane Salary : 5.5 LPA Qualification : HSC can apply Shift Timings : 24×7 rotational shifts with 2 Rotational offs Requirements : Need minimum 2 yrs of on paper as a MIS/WFM (Work Force Management) from international background only **BPO EXPERIENCE IS MANDATORY AS A MIS/WFM** **Job Types**:...

Assisting managing director for all his day to day operations, on-going projects & portfolios. - Primary point of contact among leadership team, other team members and stakeholders. - Dealing with a variety of accounting holders queries and requests from across the business and facilitating general administrative duties. - Preparation/formatting of documents...

Job Description Provide ongoing Call Center operational analysis, advance planning and scheduling while identifying and implementing changes as necessary to improve the level of quality and efficiency as measured by key business indicators (cost per call, cost per member, service level, occupancy, etc.) Identifying and partnering with the customer service...

Provide ongoing Call Center operational analysis, advance planning and scheduling while identifying and implementing changes as necessary to improve the level of quality and efficiency as measured by key business indicators (cost per call, cost per member, service level, occupancy, etc.) Identifying and partnering with the customer service lead team to...

**Key Responsibilities**: Provide IT support to employees and resolve technical issues. Monitor IT systems, backups and basic server tasks Maintain IT inventory and backend documentation. Coordinate with vendors Support backend tasks such as data entry and Real-Time Monitoring of systems, operations or workforce performance. Data Analysis & Reporting...