Customer Service and Sales Associate

5 days ago

Mumbai Maharashtra, India Aashni + Co. Full time

**Job Title**:Customer Success Associate

**Responsibilities**:
**Keeping track of the orders and arranging required styles on request.**Resolving queries on social media on posts and direct messages.

**Forwarding queries to concerned Team.**Upselling on the desired products Required Experience/Skills/Education:
**A bachelor’s degree in Administration or related field.**A minimum of 3 years' experience (fashion ecom based preferred)

**Excellent interpersonal and written and oral communication skills.**Knowledge of CRM systems.

**Computer skills.**Knowledge of mediation and conflict resolution techniques Timings : We are looking at covering the entire 24 hours in a day, 7 days a week, to ensure that our clients have assistance at all times.

1st Shift 10:00:00 AM 6:30:00 PM

2nd Shift 6:00:00 PM 2:30:00 AM

3rd Shift 2:00:00 AM 10:30:00 AM

Thanks & Regards,

HR

Aashni Ecommerce Pvt Ltd

Pay: ₹40,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

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