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Front Office Executive

2 weeks ago

Banjara Hills Hyderabad Telangana, India QHT CLINIC Full time

A Front Office Executive plays a key role in representing an organization, as they are often the first point of contact for clients, visitors, and other stakeholders. Their roles and responsibilities include the following:
1. Reception and Customer Service

Welcoming and greeting visitors in a professional and friendly manner.

Answering, screening, and directing phone calls to the appropriate departments.

Responding to customer inquiries and providing information about the organization.

2. Administrative Support

Managing and maintaining appointment schedules, meetings, and conference room bookings.

Assisting with data entry, record maintenance, and filing.

Receiving and distributing incoming mail, packages, and courier deliveries.

Monitoring office supplies and placing orders when necessary.

3. Communication Coordination

Acting as a point of contact between employees and external stakeholders.

Relaying messages accurately and promptly to the appropriate staff members.

4. Managing the Front Desk

Ensuring the front desk area is clean, organized, and visually appealing.

Monitoring visitor access and maintaining security by following safety protocols.

Handling check-ins and sign-outs for visitors, issuing visitor passes when needed.

5. Supporting Event or Meeting Preparation

Assisting in the arrangement of meetings, events, or workshops.

Coordinating with housekeeping and technical staff for any meeting room setup.

6. Technological Tasks

Using office management software (e.g., Microsoft Office, CRM systems) to handle administrative tasks.

Operating office equipment such as printers, scanners, and telecommunication systems.

**Key Skills Required**

Communication skills: Excellent verbal and written communication.

Organizational skills: Ability to multitask and prioritize effectively.

Problem-solving skills: Handling unexpected situations calmly.

Interpersonal skills: Maintaining a positive and professional demeanor.

Technical proficiency: Familiarity with office management software and tools.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person