Guest Relation Executive

4 days ago

Sarjapura Bengaluru Karnataka, India Tattvam Ventures Full time

GRE is responsible for maintaining open lines of communication with guests and prospective clients. This includes handling VIP guests including all admin activities. Organizing and maintaining files and records and updating them when necessary and maintaining updated documents, spreadsheets & overseeing the sorting and distribution of incoming mails.

**Responsibilities**:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Handling Clients & their queries

Walk through the project and show them the model Villa / Plots.

Maintaining client records and sharing with the Reporting Head on daily basis

Answering client questions about the project and update scheme.

Responding promptly to customer inquiries.

Keeping records of customer interactions, transactions, comments, and complaints.

**Requirements**:
Bachelor s degree in hospitality - Best preferred.

A commitment to excellent customer service.

**Pleasing personality with excellent written and verbal communication skills.**

Superb interpersonal skills, including the ability to quickly build rapport with both customers.

Able to work comfortably in a fast paced environment.

**Role**:Customer Success Associate

**Industry Type**:Real Estate

**Department**:Sales & CRM

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 4 years (required)

Work Location: In person

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