Am-wf Relation Admin

Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._
- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._

**_ _**
- Responsibilities_
- 1. Team Leadership:_
- _Lead a team of analysts, ensuring timely and accurate processing._
- _Monitor team performance and provide coaching to enhance efficiency._

**_ _**
- 2. Documentation:_
- _Maintain detailed and organized documentation of all case-related activities in accordance with internal policies and legal standards._

**_ _**
- _Prepare Case Summaries: Draft clear, concise, and factual case summaries to support HR decision-making and legal review if necessary._

**_ _**
- _Investigation Support: Assist in conducting internal investigations related to employee conduct or workplace concerns._

**_ _**
- 3. Compliance:_
- _Ensure case management practices align with company policies, local labour laws, and ethical standards._

**_ _**
- 4. Reporting:_
- _Generate periodic reports on case trends, resolution timelines, and compliance metrics._
- _Analyse trends and provide insights to improve operations._
- Qualifications we seek in you_
- Minimum Qualifications_
- _Bachelor’s degree in HR, Finance, Accounting, or a related field._
- _3-5 years of workforce relations admin experience, with at least 1 year in a supervisory role._
- _Advanced proficiency in HRMS/Workday software and reporting tools._
- _Five Days working from Office_

**_ _**
- Preferred Qualifications/ Skills_
- _Certification in HR management or HR operations._
- _Experience in process improvement and automation._
- _Preference of an understanding of Workday module and Ticketing tools (ServiceNow/Zendesk)_

**_ _**
- Key Skills and Attributes:_
- _Leadership and team management skills._
- _Analytical mindset with attention to detail._
- _Strong communication and stakeholder management abilities._

**_ _**

**_ _**
- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
- Let’s build tomorrow together._
- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._

**_
Job_**_Assistant Manager_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Aug 12, 2025, 6:56:47 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_