Customer Support Intern

2 days ago


Nagpur Maharashtra, India Thinkersteps Technologies Pvt Ltd Full time

**Key Responsibilities**:

- **Client Research**: Use platforms like Google and LinkedIn to identify potential customers and reach out to them.
- **Product Awareness**: Educate potential and existing customers about our software’s features and benefits.
- **Documentation**: Maintain logs of customer interactions and issues in CRM systems.
- **Feedback Collection**: Gather and report customer feedback to help improve the product and user experience.
- **Cross-functional Coordination**: Collaborate with technical and product teams to address customer concerns.

**Requirements**:

- Technical & Non-Technical background (IT, Computer Science, Engineering, etc.).
- Strong verbal and written communication skills in English.
- Willingness to work in **rotational shifts** (including night shifts for international clients).
- Ability to search and engage potential customers through Google and other platforms.
- Self-motivated, proactive, and customer-oriented.

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

Pay: ₹5,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Rotational shift

**Location**:

- Nagpur, Maharashtra (preferred)

Work Location: In person

Application Deadline: 24/05/2025
Expected Start Date: 26/05/2025



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