F&b Captain
1 week ago
Supervise and coordinate daily front-of-house operations during shifts
- Ensure high-quality service standards are consistently maintained
- Welcome guests, assist with seating, and address guest inquiries or complaints promptly and professionally
- Brief service staff before each shift about daily specials, menu changes, and service goals
- Allocate tables and manage reservations effectively
- Oversee table settings, cleanliness, and ambiance in the dining area
- Assist with taking and serving orders when needed, especially during peak times
- Monitor staff performance and provide on-the-job training or mentoring
- Ensure compliance with food safety and hygiene standards
- Coordinate with kitchen and bar teams to ensure timely and accurate order fulfillment
- Maintain inventory of service tools (menus, cutlery, napkins, etc.) and ensure everything is in working condition
- Prepare daily or shift-end reports and communicate with management regarding issues or feedback
- Support event setups and private functions as needed
**Qualifications**:
- Diploma or degree in hospitality management or related field (preferred)
- Minimum 2-3 years of experience in F&B service, with at least 1 year in a supervisory role
- Strong leadership, communication, and interpersonal skills
- Guest-focused with excellent problem-solving abilities
- Knowledge of restaurant POS systems and order management
- Ability to multitask in a fast-paced environment
- Presentable, professional demeanor with attention to detail
- Flexible with work hours, including weekends and holidays
**Job Type**: Permanent
Pay: ₹20,000.00 - ₹28,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person
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