Customer Service Executive

4 days ago

Ranchi, India Call Concepts Full time

You can connect with our HR 9 3 0 4 5 6 4 5 0 3 (Call/ WhatsApp)

Spot Selection & Spot Joining

Profile
- Relationship Executive

Salary
- Inhand 12K -15K + Benefits (Depends on Process and your experience)

Company BPO/ITES MNC

Experience Required 0 to 3 Years

Location
- Ranchi

Shift - Rotational & Fixed

Job Responsibilities / Authorities;
- Receive inbound Calls and ensure that cases and interactions are logged correctly in the ticketing tool

Provide navigational support on self service portal

Place Inbound calls to customers when required in line with Client / Company guidelines.

Work productively whilst maintaining exceptional call/data quality standards in line with targets.

Skill Requirement:

- Good technical aptitude with an ability to learn quickly

Excellent verbal and written communication skills

Typing speed - 25 words per minute

Personal Attributes

Able to work on a flexible basis as determined by the business needs

Ability to work under pressure

Team worker

Positive Attitude

Quick Learner

Punctual and Disciplined

Good Communication skills

Customer Focused

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹11,700.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Good English (required)

**Speak with the employer**
+91 9234455788

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