Customer Care Executive

6 days ago


Delhi Delhi, India JIMMY LUXURY RETAIL PVT Full time

We are seeking a dedicated Customer Care Executive to join our team at JIMMY LUXURY RETAIL PVT. As a Customer Care Executive, you will be the primary point of contact for our customers, providing exceptional service and support to ensure customer satisfaction.

Key Responsibilities:

- Resolve customer complaints and issues in a professional and timely manner
- Provide product information and answer customer questions
- Process customer orders, returns, and exchanges
- Maintain accurate records of customer interactions
- Collaborate with internal teams to resolve customer issues
- Ensure customer satisfaction and build strong relationships with customers

**Requirements**:

- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office and customer service software
- Previous customer service experience is preferred but not required

What We Offer:

- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Dynamic and supportive work environment
- Flexible work arrangements (e.g., remote work options)
- Recognition and rewards for outstanding performance

If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we'd love to hear from you

**Job Type**: फ़ुल-टाइम

Pay: ₹10,263.43 - ₹27,420.31 per month

**Benefits**:

- प्रॉविडेंट फ़ंड

Work Location: In person



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