Customer Care Executive
6 days ago
We are seeking a dedicated Customer Care Executive to join our team at JIMMY LUXURY RETAIL PVT. As a Customer Care Executive, you will be the primary point of contact for our customers, providing exceptional service and support to ensure customer satisfaction.
Key Responsibilities:
- Resolve customer complaints and issues in a professional and timely manner
- Provide product information and answer customer questions
- Process customer orders, returns, and exchanges
- Maintain accurate records of customer interactions
- Collaborate with internal teams to resolve customer issues
- Ensure customer satisfaction and build strong relationships with customers
**Requirements**:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office and customer service software
- Previous customer service experience is preferred but not required
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Dynamic and supportive work environment
- Flexible work arrangements (e.g., remote work options)
- Recognition and rewards for outstanding performance
If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we'd love to hear from you
**Job Type**: फ़ुल-टाइम
Pay: ₹10,263.43 - ₹27,420.31 per month
**Benefits**:
- प्रॉविडेंट फ़ंड
Work Location: In person
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