Bookings: Hotel/resort

2 days ago

Nashik, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- Booking: Hotel/Resort

Job location:

- Nashik, Maharashtra.

**Salary**:

- 20,000-25,000 per month + Food & Accommodation

**Experience**:

- Total experience:

- 3 years of experience in Hospitality Industry.
- Minimum experience:

- 1-2 years of experience in hotel/resort bookings or related customer service roles.

Education:

- Degree or Diploma in Hospitality Management or related Field.

Eligibility:

- Only Females

Skillset:

- Good communication skills
- Proficiency with MS Office

**IMMEDIATE JOINERS REQUIRED**

**JOB TYPE:

- FULL TIME**

Profile introduction:

- Join our dynamic team as a Hotel/Resort Booking Specialist and play a pivotal role in ensuring seamless experiences for our guests. You'll be at the forefront of customer service, utilizing your expertise in hospitality and exceptional communication skills to curate unforgettable stays for our clients.

**Responsibilities**:

- Provide personalized recommendations and information about room availability, rates, and amenities to prospective guests.
- Coordinate with various departments to fulfill special requests, ensuring guests' needs and preferences are met.
- Maintain accurate records of bookings, cancellations, and customer interactions within our reservation system.
- Assist in resolving any issues or concerns to guarantee guest satisfaction before, during, and after their stay.
- Collaborate with the sales and marketing team to promote special packages, seasonal offers, and upselling opportunities.

**Requirements**:

- Strong customer service skills with a focus on delivering exceptional experiences.
- Proficiency in reservation management software/systems.
- Excellent communication abilities, both verbal and written, in multiple languages is a plus.
- Detail-oriented with the ability to multitask and work effectively in a fast-paced environment.
- A passion for hospitality and a proactive approach to problem-solving.
- Languages: English, Marathi, Hindi.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

**Speak with the employer**
+91 9096929239

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