
Pre-sales Executive
2 days ago
**Job Summary**:
We are seeking a dynamic and customer-oriented Pre-Sales Executive to be the first point of contact for potential customers. The role involves understanding client requirements, providing property information, scheduling site visits, and ensuring a seamless lead nurturing process until handover to the sales team.
**Key Responsibilities**:
- **Lead Management**:
- Handle inbound/outbound calls, follow up on leads generated.
- Qualify leads based on client requirements, budget, and preferences.
- Maintain and update CRM systems with lead information and communication records.
- **Client Engagement**:
- Explain project features, amenities, pricing, and benefits to potential customers.
- Coordinate with sales team for site visits and ensure timely follow-ups.
- Schedule and confirm appointments with clients for project presentations or site visits.
- **Coordination**:
- Liaise with marketing and sales teams for smooth transition and lead conversion.
- Ensure all customer queries are addressed promptly and professionally.
- **Documentation & Reporting**:
- Maintain records of customer interactions and status of leads.
- Prepare daily/weekly/monthly reports on lead conversions, follow-ups, and customer feedback.
**Key Skills & Requirements**:
- Excellent communication and interpersonal skills
- Strong persuasion and negotiation ability
- Ability to multitask and work in a fast-paced environment
- Prior experience in real estate or a customer service role preferred
- Fluency in English and local language(s)
**Education**:
- Bachelor's degree in Business Administration, Marketing, or a related field (preferred but not mandatory)
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Morning shift
Work Location: In person
**Speak with the employer**
+91 8379009030
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