Client Servicing and Operations

1 week ago

Kurla Mumbai Maharashtra, India Swaaha EMC Private Limited Full time

Location: Mumbai BKC

**Salary**: 30,000 to 45,000

**Job Description**:
**Job Summary**:
**Key Responsibilities**:
**Client Relationship Management**:

- Act as the primary point of contact for clients from initial inquiry to event completion.
- Build and maintain strong, long-term relationships with clients.
- Understand client visions, preferences, and expectations to deliver personalized experiences.

**Project Coordination**:

- Collaborate with internal teams design, production, operations, and vendors to ensure client requirements are communicated clearly.
- Prepare and present event proposals, mood boards, and presentations tailored to client briefs.
- Manage timelines, deliverables, and milestones throughout the event planning process.

**Client Meetings & Communication**:

- Organize and lead regular client meetings, calls, and updates.
- Provide expert advice and guidance on event concepts, trends, and luxury experiences.
- Handle client queries, concerns, and feedback promptly and professionally.

**On-ground Management**:

- Be present on event days to manage client expectations and ensure smooth execution.
- Coordinate with the operations team to ensure event setups align with client approvals.
- Manage last-minute client requests and troubleshoot in real-time.

**Budget & Documentation**:

- Assist in preparing event budgets and ensure transparency with clients regarding costs.
- Oversee contracts, approvals, and documentation related to client deliverables.

**Post-Event Servicing**:

- Manage post-event feedback, thank-you communication, and client retention strategies.
- Assist in generating referrals, testimonials, and future business opportunities.

**Key Skills & Competencies**:

- Strong interpersonal and relationship-building skills.
- Exceptional verbal and written communication.
- Highly organized with the ability to manage multiple clients and projects simultaneously.
- Customer-centric mindset with high emotional intelligence.
- Ability to handle high-pressure situations with grace and professionalism.
- Attention to detail with a flair for luxury aesthetics and experiences.
- Problem-solving attitude with a proactive approach.

**Qualifications**:

- Bachelor’s Degree in Event Management, Hospitality, Mass Communication, or a related field.
- 3-5 years of client servicing experience, preferably in luxury weddings, premium events, or hospitality.
- Proficiency in MS PowerPoint / Keynote, and design tools (Photoshop, Illustrator, Canva, etc.)

**Personal Attributes**:

- Passionate about delivering extraordinary experiences.
- Confident, presentable, and well-spoken.
- Empathetic listener with a service-first attitude.
- Positive, solution-oriented, and collaborative mindset.

8169180712

Zain Shaikh

Manager - HR

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Flexible schedule

**Experience**:

- From Event Industry: 2 years (required)
- Client Servicing: 2 years (required)

Work Location: In person

  • Client Service Executive

    2 days ago

    Mumbai, India Korporate Ladders Client Full time

    **Client Service Executive **Experience Needed : (1-3 years of Client servicing experience) - Coordinating the end-to-end life cycle of the customer journey. - Sending invites for each step involved in all Career Progression Program - First level interaction with leads enquiring about program - Tracking of client journey and ensuring the interim milestones...

  • Client Service Operator

    2 weeks ago

    Mumbai, India Deutsche Bank Full time

    **Job Title: Client Service Analyst (Branch Operations & Service Manager)** **Location: Mumbai** **Role Description** The Client Service Analyst is responsible for assisting with client issues proactively, efficiently and to the satisfaction of the client, within assigned portfolios. Typically working under the guidance of the Client Services Manager...

  • Client Services Manager

    5 days ago

    Mumbai, Maharashtra, India Banking and NBFC job Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    The requirement is with a very reputed wealth management company based at Mumbai (Kalina). Its an operation role into client servicing, onboarding, customer query management, etc.Requirements: Male/Female candidates having similar experience from Mumbai local market only.CTC: Up to 20 LPAJob Description for Service ManagerClient Service Management • Manage...

  • Client Servicing Executive

    2 weeks ago

    Borivali East, Mumbai, Maharashtra, India Bhoomi Events and Planners Full time

    BHOOMI EVENTS AND PLANNERS **DESIGNATION**:Client Servicing Executive **LOCATION**: Borivali, Mumbai **EXPERIENCE**:2+ years of experience in client servicing, wedding planning, 5-star banquet sales, hospitality experience **JOB PROFILE**:Client Servicing, Sales, Client negotiation, Event Management, Vendor Arrangement, Vendor Negotiation, Operations,...

  • Client Servicing and Operations

    7 days ago

    Mumbai, India IOS Relocations International Full time

    **Position - Team Lead - Operations ( Hotel Stays)** **Client Servicing** Provide clients with the best of the accommodation options as per the budget & location Ensure to pre-check the property & coordinate with service provider for all the services. Assist the client in organizing a comfortable stay right from check in to check out. Conduct quality...

  • Sales & Client Servicing

    3 days ago

    Grant Road, Mumbai, Maharashtra, India Heritage Hotels and Resorts Full time

    **Schedule**: - Rotational shift (7am to 3pm & 12 pm to 9pm) **Experience**: **Total work: 3 years (preferred)** Work Location: Grant Road Mumbai **Job description** **RESPONSIBILITIES**: v SALES: 1. Serve as a brand ambassador, effec!vely promo!ng Physique 57 India's premier products and services to prospec!ve clients. 2. Engage proac!vely with...

  • Client Servicing and Operations

    1 week ago

    Mumbai, Maharashtra, India Swaaha EMC Private Limited Full time ₹ 4,20,000 - ₹ 6,00,000 per year

    Location: Mumbai BKCSalary: 35,000 to 50,000Job Description:Job Summary:We are looking for an enthusiastic, articulate, and client-focused Client Servicing Manager to join our Swaaha Weddings & Nautanki Company. The role involves end-to-end client management — from understanding client requirements to ensuring flawless execution of their dream wedding. The...

  • Client Servicing Executive

    2 weeks ago

    Mumbai, Maharashtra, India A La Concierge Services Pvt. Ltd. Full time

    **Job Profile** **A La Concierge Services pvt ltd.** **Designation**: Concierge Executive - Front Desk (Client Service Operations) - ___________________________________________ **Key Responsibility -** 1. Operations 2. Client Service Management - ___________________________________________ 1. Managing the concierge help desk at the client site and...

  • Client Services Associate

    2 weeks ago

    Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Step into a pivotal role within our Fund Accounting Operations Service Delivery Team, where you will serve as the essential link for all client inquiries related to Fund Accounting operations, Client reporting, Recon governance, and more. As an Operations Service Delivery Associate within the Fund Accounting Operations Service Delivery...

  • Operations & Client Servicing Associate

    2 weeks ago

    Mumbai, Maharashtra, India Fintoo Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Location:Mumbai, Andheri Department:Global Wealth / InvestmentsAbout the RoleWe are seeking a dynamic and versatile professional to join our team as an Operations & Client Servicing Associate. This role requires a strong foundation in global financial markets, excellent client engagement skills, and the ability to manage day-to-day business operations...