Sales Executive

Years of Experience: 5-10 Years
- Location: Bhubaneswar
- Work from Office

**Responsibilities**:
**Product and Service Presentation**: Present the company’s products and services effectively to potential customers, with a focus on security and surveillance solutions.

**Lead Generation**: Identify and pursue potential customers through proactive cold calling and networking, targeting sectors requiring security and surveillance products.

**Team Collaboration**: Work collaboratively with team members to achieve company sales goals and objectives.

**Sales Targets**: Meet and exceed monthly sales goals and expectations.

**Customer Feedback**: Gather customer feedback and ensure that concerns or suggestions are addressed promptly to improve customer satisfaction.

**Sales Contracts**: Draft sales contracts in accordance with company guidelines and ensure all necessary documentation is in place.

**Proposal Communication**: Ensure customers are well-informed about sales proposals and the benefits of the products or services offered.

**Sales Performance Metrics**: Track and analyze sales performance metrics to assess individual and team progress.

**Market Research**: Stay informed about current market trends, competition, and potential opportunities for growth in the security and surveillance industry.

**Customer Issue Resolution**: Proactively resolve customer complaints or issues before the sales are completed, ensuring smooth transactions.

**Customer Relationship Management**: Build and maintain strong, positive relationships with customers (Government and Corporate), ensuring their satisfaction and loyalty.

**Customer Service Excellence**: Provide exceptional customer service to ensure satisfaction and retention.

**Reporting**: Prepare monthly sales reports and present findings to senior management to highlight successes, challenges, and opportunities for growth.

**Industry Knowledge**: Stay up-to-date with the latest industry technologies and market developments to remain competitive and effective in the role.

**Resilience**: Demonstrate resilience in handling challenging situations and meeting sales targets despite obstacles.

**Communication**: Exhibit strong verbal and written communication skills, influencing and negotiating with customers and colleagues effectively.

**Team-Oriented**: Ability to work well within a team environment while maintaining individual performance standards.

**Commercial Awareness**: Have a good understanding of commercial dynamics and business implications of sales activities.

**IT Proficiency**: Utilize necessary IT tools and software to track and manage sales activities efficiently.

**Qualification**:
Required Experience:

- **Knowledge of Security Solutions**: A strong understanding of the security and surveillance industry, including the technical aspects and unique requirements of products like X-ray scanners and access control solutions.

Key Skills:

- **Excellent & Fluent Communication Skills**: Proficient in both verbal and written communication.
- **Resourcefulness**: Capable of solving problems and addressing challenges independently.
- **Planning & Organization**: Strong organizational skills and the ability to plan work efficiently.
- **Customer Relationship Management**: Building and maintaining strong, long-lasting relationships with clients.
- **Systematic & Balanced Work**: Ability to manage workload effectively with a balanced approach to tasks.
- **Sales Functions Understanding**: Comprehensive understanding of the sales process and techniques, especially in the security and surveillance domain.
- **Follow-up Skills**: Excellent at following up on leads, opportunities, and sales activities.
- **Initiative**: Strong sense of initiative to drive sales and customer engagement.
- **Pressure Management**: Ability to handle pressure and deliver results under challenging conditions.