
Digital Servicing Projects Role for a Leading Bank
2 weeks ago
**Digital Servicing Projects role For a Leading Bank**:
- From 3 to 8 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior
**Roles and Responsibilities**
The role holder will undertake projects across a wide variety of high-profile digital / strategic initiatives for the Digital Servicing team - Bots / STPs / Process improvement / Apps.
Manage Digital Servicing projects including:
Liaison with Business Leads / IT colleagues to manage all activities related to the project.
Capture key information including objectives, benefits, risks, dependencies, scope, resources and costs.
Undertake detailed project planning & documentation (defining project deliverables, success criteria, benefits management, dependencies, change control, risk management) including escalating risks & issues as required.
Identify, document, analyse and ensuring the project meets business needs / strategic aims.
Testing and develop controls around digital initiatives / Process.
Maintaining post production effectiveness of deployments and change management.
Manage project progress as per committed timelines, performance and quality, including evaluation and benefits realisation.
Manage project meeting requirements, producing & presenting written and oral reports/management information
Identify user /customer training needs and ensure appropriate training is provided.
- Role:_Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_Banking
- Department:_Other
- Role Category:_Other
- Employment Type:_Full Time, Permanent
- Key Skills- digital initiativesDigital ServicingBotsProject managementStrategic InitiativesProcess ImprovementChatbotProject PlanningEducation
- UG:_B.Tech/B.E. in Any Specialization,B.Sc in Any Specialization,BCA in Any Specialization
**Company Profile**:
SKILLVENTORY
- A Leading RPO.- Recruiter Name:_Aakanksha Soni
- Contact Company:_SKILLVENTORY
- Telephone:_9039573222
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