Customer Support Executive

2 days ago

Noida Uttar Pradesh, India ABC Tower No-4, Gate No-5, Sector-135, Noida, Uttar Pradesh, 201305 Full time

**Customer Support Executive will be responsible for**:

- Handling inquiries.
- Sale and filling Form for admission.
- Resolving issues, and providing exceptional support to students, parents, and educators.
- They will act as a primary point of contact for clients and ensure a smooth experience by addressing their concerns related to admissions, course content, technical issues, and other educational services

**Qualifications**:

- **Education**: Bachelor’s degree in any field, preferably in education, communication, or business.
- **Experience**: 1-2 years of experience in customer service or support, ideally within the education

**Required Skills**:

- **Excellent Communication Skills**: Both Understand and verbal skills [Specially ENGLISH], to effectively interact with students, parents, and faculty.
- **Problem-solving Abilities**: To quickly and efficiently resolve issues or escalate them when necessary.
- **Patience and Empathy**: Understanding the challenges students and parents face, especially in high-stress situations.
- **Multitasking**: Managing multiple queries or concerns at once, often under tight deadlines.
- In the education sector, a Customer Support Executive acts as the face of the institution, ensuring that all stakeholders are well-informed, supported, and satisfied with their experience.

Pay: ₹18,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

Application Question(s):

- As per your hobbies brief about your recent incidents

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English and Any regional Language (required)
- English fluent and understand (preferred)
- English, Tamil, Telugu, Kannada (required)

**Location**:

- Noida, Uttar Pradesh (required)

Work Location: In person

**Speak with the employer**
+91 9355847158
Application Deadline: 24/09/2024

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