Service Coordinator
1 week ago
**Key Responsibilities**:
- Coordinate and schedule service appointments based on client needs.
- Serve as the primary point of contact for clients regarding service inquiries.
- Maintain accurate records of service requests and client interactions.
- Collaborate with service teams to ensure timely and efficient service delivery.
- Monitor service progress and follow up with clients to ensure satisfaction.
- Handle client complaints and escalate issues when necessary.
- Prepare and distribute service reports and documentation.
- Assist in developing and implementing service procedures and policies.
**Requirements**:
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in office software and scheduling tools.
- Ability to multitask and handle high-pressure situations.
- Customer-focused attitude with a commitment to service excellence.
- Previous experience in service coordination or a related role preferred.
**Benefits**:
- Competitive salary and incentives.
- Professional growth opportunities.
- Supportive work environment.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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