Executive Operations

4 days ago


Mumbai Maharashtra, India Zoomcar Full time

**Responsibilities**:

- **Operational Execution**: Manage day-to-day operations to ensure smooth service delivery,**

**including fleet availability, inventory management, and coordination with various teams for efficient**

**operations.**
**- **Garage Network Coordination**: Work closely with garage partners to ensure timely repairs and**

**maintenance, maintaining quality standards and quick turnaround times.**
**- **Customer Service Support**: Support customer service efforts by addressing and resolving customer**

**issues, ensuring high levels of satisfaction through effective communication and problem-solving.**
**- **Escalation Handling**: Assist in managing and resolving escalations, ensuring timely and effective**

**resolution of issues to maintain service quality.**
**- **Car Recovery**: Support car recovery operations by coordinating efforts to minimize downtime and**

**ensure vehicles are returned promptly and in good condition.**
**- **Legal Compliance Support**: Assist with legal matters related to car recovery and operations,**

**ensuring compliance with all relevant regulations and company policies.**
**- **Team Collaboration**: Work closely with the operations team, providing support to achieve**

**operational goals and maintain efficiency across all tasks.**

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 02/09/2024


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