Account Health Executive

5 days ago


Mulund Mumbai Maharashtra, India Ergode IT Services Pvt. ltd. Full time

Key Areas of Responsibilities:
- Responsible for working on Potential Intellectual Property, Intellectual Property, Product Restrictions, Product Quality, Brand Notices and other issues across multiple marketplaces.
- Analyse and research complaints to validate their authenticity.
- Collecting the documents and presenting complaints to marketplaces for removal.
- Achieve a 100% removal ratio of invalid complaints on various Marketplaces.
- Coordinate with internal teams to remove affected products and complaints permanently from Marketplace Portal.
- Ensure 100% removal of IP and product quality complaints.
- The database of received complaints is maintained and updated with 100% accuracy.
- Verification of affected products removal process from the respective Marketplaces.

Qualification: (Education Graduate)

Requirements:
- Desired Skill set:

- Advanced MS Office skills (Excel, Outlook, PowerPoint, Word)
- Excellent verbal and written English language communication skills
- Knowledge of Product or Service
- Demonstrates multi-tasking abilities
- Analytically capable of gathering and interpreting information
- Problem solving skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Rotational shift

Application Question(s):

- Relevant experience in Intellectual Property?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Account Health Executive: 2 years (preferred)

**Speak with the employer**

+91 8767561481


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