International Telecom Voice Process

21 hours ago

Mumbai Maharashtra, India Grace Staffing Services Full time

**Grace Staffing Services is Hiring - International Telecom Customer Service & Sales (Voice Process)**

**Job Title**: Customer Service & Sales Executive - Telecom (Voice Process)
**Location**: Mumbai (Work from Office) - **Vikhroli & Airoli Branches**
**Shift**: US & UK Rotational Night Shifts
**Working Days**: 5 Days a Week (2 Rotational Offs)
**Transport**: Two-way Pick-up & Drop Provided

**About the Role**:
Grace Staffing Services is hiring for an **International Telecom Voice & Sales Process** supporting **US and UK customers**. The role involves handling inbound and outbound calls, resolving telecom-related queries, promoting plans, and ensuring excellent customer satisfaction.

**Key Responsibilities**:

- Handle **inbound & outbound calls** for telecom customers (US/UK).
- Assist with **billing, activations, upgrades, and service-related queries**.
- **Upsell and cross-sell** telecom products to achieve monthly sales targets.
- Maintain accurate documentation and deliver high-quality service.
- Meet performance goals for **sales, quality, and call handling**.

**Eligibility**:

- **HSC with minimum 1 year of International BPO (Voice/Sales) experience.**:

- **Graduates** with International BPO experience are also welcome.
- Excellent **English communication** and interpersonal skills.
- Comfortable working in **US & UK rotational night shifts**.
- Must be **Mumbai-based** with complete required documents.

**Verification & Required Documents**:

- **Relieving letters mandatory for the last 2 employments/organizations.**:

- Must also submit **Offer Letter, Pay Slips, and Bank Statements** for verification.
- **UAN-based background verification** will be conducted for the **last 2 employments**.

**What We Offer**:

- Competitive **salary + sales incentives & performance bonuses**.
- **Company-provided transportation** (Pick-up & Drop for both shifts).
- **Comprehensive training** and **career growth** in international telecom sales & support.
- Supportive and growth-oriented work environment.

**Mobile**: +91 7715882251 (Jay)

**Job Types**: Full-time, Permanent

Pay: Up to ₹700,000.00 per year

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

**Experience**:

- Customer service: 2 years (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

  • International Telecom Voice Process

    2 weeks ago

    Mumbai, Maharashtra, India Grace Services Full time ₹ 4,00,000 - ₹ 7,00,000 per year

    Grace Staffing Services is Hiring – International Telecom Customer Service & Sales (Voice Process)Job Title: Customer Service & Sales Executive – Telecom (Voice Process)Location: Mumbai (Work from Office) – Vikhroli & Airoli BranchesShift: US & UK Rotational Night ShiftsWorking Days: 5 Days a Week (2 Rotational Offs)Transport: Two-way Pick-up & Drop...

  • International Voice Process Telecom Process

    5 days ago

    Pune, Maharashtra, India Genesis HR Services Full time

    **GREETINGS OF THE DAY!!!!** Congratulations, We are shortlisting your profile for the role of **Senior** **Customer Service Associate || International Voice Process.** **Required Qualification**:Min 12th Pass required **Required Experience**:Min 1 year exp into Voice Process **Job Role**:Senior Customer Service Associate || International Voice...

  • Office For International Banking and Telecom process Bpo Mumbai

    5 days ago

    Mumbai, Maharashtra, India Enhanceplus Consultants Full time ₹ 20,000 - ₹ 35,000 per year

    Role Overview: As a part of the International BPO office, you will be responsible for handling Banking and Telecom processes in an international voice process. Your primary task will be to interact with global clients, requiring excellent English communication skills. The job involves working 5 days a week, including rotational shifts which may also include...

  • International Voice Process

    2 weeks ago

    Ghansoli, Navi Mumbai, Maharashtra, India Atreus International Full time

    Job Role : Customer Service Executive Experience : Minimum 1 year international Voice experience mandatory Qualification : HSC/Graduate Shift Timing: AUS Shift 3:30 AM to 12:30 PM OR 4:30 AM to 1:30 PM US Shift 5:30 PM to 5:30 AM OR 6:30 PM to 6:30 AM Working Days : 5 Week Offs : Sat/Sun fixed Location : Ghansoli **Salary**: Up to ₹22,000.00 per...

  • Customer Support Executive – International Voice Process

    6 days ago

    Yerawada, Pune, Maharashtra, India Elevate X Solutions Full time ₹ 30,000 - ₹ 5,50,000 per year

    Customer Support Executive – Canadian Telecom (International Voice Process)Eligibility: Graduates & Undergraduates with minimum 6 months – 1+ year of experience in international voice processEmployment Type: Full-TimeSalary Structure· 6 to 18 months of international voice experienceo CTC: Up to ₹4.5 LPAo During Training: ₹30,915o Post Training:...

  • International Voice Process

    1 week ago

    Pune, Maharashtra, India Turnaround International Full time

    **Job description** **Job Title: International Voice Process** Job Location: Magarpatta City, Pune - 411028 Experience Required: 0-3 Yrs. Compensation: 2.5 to 3.5 Lakh PA Industry: KPO **Job Description/Job Role**: US Process shift - Night Shift (Medical Billing/Insurance/Legal/Anciliary/RCM) Managing client queries and resolution on issues Handling...

  • International Voice Process

    3 days ago

    Mumbai, Maharashtra, India Apex One Full time

    **WE ARE HIRING - INTERNATIONAL VOICE PROCESS (PUNE)(Mumbai )** **Location**: Mumbai **Process**: International Voice Process **Experience**: 6 Months to 3 Years **Salary**: ₹3.5 LPA - ₹5 LPA **Shifts**: Rotational (Including Night Shifts) **Work Mode**: [On-site] **Job Role**: We are hiring enthusiastic and customer-oriented professionals for our...

  • Hiring For International Voice process for_Malad location

    5 days ago

    Mumbai, Maharashtra, India Mind Fox Consulting Full time ₹ 3,36,000 per year

    Hiring for international voice process for a brand based out in Malad Mumbai Ug or grad with min 06 months of experience with excellent comms can apply max salary is 28k inhand 05 days working with rotational shift and offs Night shift Required Candidate profile24*7 process Cabs are provided Need immediate joiners Its a voice process for a...

  • Australian Telecom Process Customer Service

    3 weeks ago

    Navi Mumbai, Mumbai, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time

    Job Description We are hiring for an International BPO Customer Service with Upselling role in Thane, Mumbai. This is an excellent opportunity to work with a leading Australian Telecom process, providing customer support while engaging in value-based upselling. Location: Thane, Mumbai (Work from Office) Role: Customer Service Executive Australian Telecom...

  • Hiring for Customer Service

    5 days ago

    Mumbai, Maharashtra, India Tech Mahindra Full time

    **Tech Mahindra Ltd**: - Malad, Mumbai has an opportunity for Australian Voice Process. *Eligibility: - **HSC/Graduate** with minimum **6 months **of INTERNATIONAL BPO experience (Voice) - **SSC** with minimum **1 year** of INTERNATIONAL BPO experience. Ex - Transportation Boundary - (Churchgate to Virar, CST to Thane, CST to Vashi) *Benefits: - Salary...