Australian Telecom Process Customer Service

4 weeks ago

Navi Mumbai Mumbai, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time

Job Description We are hiring for an International BPO Customer Service with Upselling role in Thane, Mumbai. This is an excellent opportunity to work with a leading Australian Telecom process, providing customer support while engaging in value-based upselling. Location: Thane, Mumbai (Work from Office) Role: Customer Service Executive Australian Telecom (Voice Process) Salary: Competitive, based on experience + attractive incentives Shift: Australia Shift 3:00 AM to 3:00 PM (any 9 working hours) Work Days: 5 days working, 2 rotational week-offs Key Responsibilities : - Handle inbound calls for Australian telecom customers - Provide excellent customer service by resolving queries and concerns - Recommend and upsell telecom products and services to customers - Maintain accuracy in customer records and ensure satisfaction - Work towards achieving sales and service targets Candidate Requirements : - HSC / Graduate (Experienced candidates with minimum 6 months of Customer Service experience) - Excellent English communication skills both spoken & written - Prior BPO experience preferred (customer service/upselling/telecom domain) - Willingness to work in Australian shifts - Strong interpersonal and persuasion skills Why Join - Opportunity to work with a global telecom leader - Fixed salary + high incentives on upselling performance - Paid training and career growth opportunities - Professional and supportive work environment Apply Now - call 9326479640 Build your career with a global telecom brand Customer Service + Upselling awaits you Regards, Snehal Rathod , Vibrantzz Management Services.

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