
Back Office Executive
2 weeks ago
**The back office executive shall support Sr Manager Sales for various activities to help him in ensuring:
- **
- AOP and achieve 90% or more of the target
- Generation of Leads / Opportunities.
- Interact with customers chasing for orders / enquiry tracking.
- Clarity of process & policy
- Product Knowledge.
**DUTIES AND RESPONSIBILITIES**
- Sending offers (Project base and Retail base) and standard quotes.
- For non-std engaging with the Estimation Team and chasing them for quotes.
- Sending offers (Project base and Retail base) and standard quotes.
- For non-std engaging with the Estimation Team and chasing them for quotes
- .Reviewing the quotes before sending to customers.
- Technical Submittals.
- Checking with the customers / dealers whether they received the quotes.
- Working on the revised offers & its revised submittals from time to time.
- Following for products delivery as per commitment.
- Filling new enquiries into ZOHO CRM.
- Sending enquiry tracking to dealers & customers.
- Chasing with dealers / customers to get the updated status (twice monthly).
- Updating enquiry status into ZOHO CRM twice a month.
- Generating a database of new contractors.
- Calling them and finding the right person at the purchasing / technical dept.
- Generating enquiries.
- Technical Leaflets to dealers / customers.
- Generator referral book.
- Weekly enquiry Tracker.
- Following on from commercial activities with the internal team (viz : PBG / ABG).
- MAF letters to dealers / customer
- Updating Proforma Invoice.
**QUALIFICATION -** Any Graduate
**EXPERIENCE-** Minimum 1 year of experience
**GOANS ARE PREFERRED**
- Computer Knowledge (Presentation-ppt, Excel, Word)
- Communication Skills
- Presentation Skills
- Understanding of commercial documentations
- Ability to communicate with colleagues and understand how to select the right solution for the customer
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
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