Customer Care Executive

1 day ago

Kochi Kerala, India AHRI Full time

Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 18 branches with 300+ staff and planning for Pan India expansion.
- Required Customer Relation Officer for our Ernakulam Center.
- Qualification - MBA-Marketing
- Experience - Min. 1 yrs in sales and marketing (Healthcare industry experience preferred)
- Age - Below 30
- Gender - Female
- Good communication skill and proficient in MS office

**Roles and Responsibilities**
- Advise customers regarding our services and convince them about our strengths
- Co-ordinate with the medical team and give suitable solutions for the customer
- Achieve sales and revenue targets and work diligently to meet them
- Resolve customer complaints quickly and effectively
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Collaborate with internal teams to address customer needs
- Participation in all Promotional Activities
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Implementing strategies to test the various forms of marketing developed by the team.
- Liaising with other Government departments as and when needed.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate Team
- The ability to meet tight deadlines and outstanding time management skills.
- Team working and leadership skills; create new strategies and stay on top of the administration side of things.
- Commercial awareness. Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

Schedule:

- Day shift

Work Location: In person

  • Customer Care Executive

    1 day ago

    Kochi, Kerala, India Kerala Business Group Full time

    **CUSTOMER CARE EXECUTIVE (MALE)** Qualification: +2 Location: Across Kerala Experience: Nil Pay: ₹35,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 7025927285

  • Customer Care Executive

    6 days ago

    Kochi, Kerala, India BK SQUARE INTERNATIONAL CONSULTANT Full time

    **handling customer concerns and complaints in a timely manner**: - **informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills.** Pay: ₹18,000.00 - ₹20,000.00 per...

  • Customer Care Executive

    2 weeks ago

    Kochi, Kerala, India Zeak us solution Full time

    We are looking for enthusiastic and customer-oriented **Customer Care Executives** to join our BPO team in Palarivattom, Kochi. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service. This is a great opportunity for freshers looking to start their career in the BPO industry...

  • Customer Care Executive

    1 week ago

    Kochi, Kerala, India BeeOne Innovations Full time

    We Are Hiring !! position : Customer Care Executive Company : Bee International Immigration Consultancy Location : Kochi Experience :6 months + Pay: ₹12,554.66 - ₹22,249.92 per month **Benefits**: - Health insurance Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9567027533

  • Customer Care Executive

    6 days ago

    Kochi, Kerala, India Abj Associates Full time

    **Position Summary**: We are seeking a Customer Care Executive to manage and maintain positive relationships with our customers. Salary Rs18000 to Rs21000 Experience - 1 Year **Key Responsibilities**: - Handle incoming customer inquiries and provide timely, accurate information - Upsell and cross-sell products/services based on customer needs. - Maintain...

  • Customer Care Executive

    2 weeks ago

    Kochi, Kerala, India Affable Management Services Full time

    **Designation: Customer Care Executive** **Location: Kochi** **Job role**: - Understanding of the SIP, Insurance, Mutual Funds etc - Interact with customers and assist them with financial services **Qualification**: - Any Graduates with sound communication skills in Hindi, Malayalam and English. - Should be confident, Smart and a Person with a highly...

  • Customer Care Executive

    1 week ago

    Kochi, Kerala, India Abj Associates Full time

    A customer care executive's job description includes: - **Customer support**: Being the first point of contact for customers with questions, issues, or complaints - **Problem-solving**: Using their expertise to address customer issues and provide solutions - **Customer satisfaction**: Ensuring customers are satisfied and have a positive experience -...

  • Customer Care Executive

    7 days ago

    Kochi, Kerala, India The Professional couriers Full time

    **ONLY FEMALE CANDIDATES APPLY** Join a Leading Courier Company - Where Service Meets Excellence! Are you passionate about delivering exceptional customer service? Do you have the experience and aptitude to build strong client relationships? We’re looking for you! **Position: Senior Customer Care Executive** Location: Kochi - Ravipuram Industry:...

  • Customer Care Executive

    2 weeks ago

    Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Urgent Hiring!!! CUSTOMER CARE EXECUTIVE Location: Kochi Experience: Min 3+ Years of Relevant Experience in ECommerce Business Salary : 20K - 26K Qualification: Any Graduate Job Role: - Experience in E Commerce Business **Proficiency in Google sheets and Excel** **Maintain strong relationships with clients.** **Must know multiple languages for...

  • Customer Care Executive

    2 weeks ago

    Kochi, Kerala, India IRAVATA TECHNOLOGIES PVT. LTD Full time

    We are looking for a dynamic and result-oriented customer care executive who can handle sales to join our team. **Responsibilities**: - Handle customer inquiries, and ensure a positive customer experience. - Able to handle calls in English, Hindi and Malayalam. - Accurately input customer information and interactions into the database. - Collaborate with...