Support Team Executive

4 days ago

Hisar, India Gourmet Glide Private Limited Full time

**About Us**

At Gourmet Glide Private Limited, we believe life should be simple, convenient, and connected. That’s why we created **MyRider** — a super app offering food delivery, on-demand delivery, parcel services, and taxi rides. Our mission is to empower local stores, restaurants, and service providers by giving them the tools to grow in today’s digital world.

**Role Overview**

We are looking for **Support Team Executives** to manage smooth communication between customers, delivery partners (riders), and restaurant/vendor partners on the **MyRider** platform.
This role is primarily office-based, focusing on **coordinating orders, handling support calls, resolving issues, and ensuring a seamless delivery experience** for all stakeholders.

**Responsibilities**
- Handle inbound and outbound calls with restaurants, delivery partners, and customers.
- Monitor ongoing orders and proactively coordinate between restaurants and riders to ensure timely delivery.
- Address and resolve order-related issues, including delays, cancellations, or special requests.
- Update order status and communication logs in internal systems in real time.
- Escalate unresolved issues to relevant departments promptly.
- Maintain high-quality customer service standards and ensure smooth daily operations.
- Support team in preparing daily operation reports and delivery summaries.

**Required Qualifications and Skills**
- Bachelor’s degree in any field (preferred).
- 0-1 year of experience in customer support, operations, or communication roles.
- Excellent communication skills in English and Hindi.
- Strong problem-solving attitude and ability to handle pressure situations.
- Basic computer knowledge and ability to work with order tracking systems.
- Willingness to work in shifts, including weekends or evenings if required.

**What We Offer**
- Competitive salary + work from home flexibility.
- Opportunity to work in a fast-growing tech startup environment.
- Hands-on exposure to real-time delivery and customer experience operations.
- Career growth opportunities in operations, support, and management.

**Location -**Haryana

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Work from home

  • Customer Support Executive

    4 days ago

    Hisar, India Love craft gifts Full time

    Customer support Responsibility Requirement of a Person who can solve customer queries through whatsapp or call. We have a website where customers ask questions about products like product details, delivery time, shipment not reached yet, how to place orders etc. Gender-Female Work Experience-fresher/experience for...

  • Back Office Executive

    4 days ago

    Hisar, India Khushal Bharat Multitrade Private Limited Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided Back Office Executive Job Description We are looking to hire an experienced back office executive to join our busy back office team. As a back office executive, you will be reporting to the back office manager and assisting with various...

  • Back Office Executive

    2 days ago

    Hisar, India Poonia associates Pvt. Ltd Full time

    Job time 09.00 pm to 7.00pm Salary -15000 to 20000+ Location -Hisar (Haryana) Number of post-10 Interview time -10.00 to 5.00 Exp -3 to 4 years We are looking to hire an experienced back office executive to join our busy back office team. As a back office executive, you will be reporting to the back office manager and assisting with various...

  • Project Support Coordinator

    2 weeks ago

    Hisar, India Divvy Solar Power & Solutions Pvt Ltd Full time

    Company Description Divvy Solar Power and Solutions Pvt. Ltd. is a company engaged in manufacturing, marketing, and exporting power back-up solutions such as Solar/Inverter Batteries, Automotive Battery, SMF/Lithium Battery Solar Panel, Solar PCU, and Grid-Tie Inverter/UPS solutions. Role Description This is a full-time on-site role as a Project Support...

  • IT Executive

    1 week ago

    Hisar, India Vijyam Eduventures Pvt. Ltd. Full time

    **Roles and Responsibilities** - Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software. - Troubleshoot/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. - Resolve & respond to IT tickets. - Analyze, recommend, and...

  • Quality Executive

    2 weeks ago

    Hisar, India SHREE SHYAM SNACKS FOOD LIMITED Full time

    **Responsibilities**: - Follow inspection and testing protocols for materials, products and packaging. - Follow SOP’s and conditions for handling, storage and preservation of samples. - Implement plans and strategies to support provision of safe food products. - Review reports and develop guidelines and standard practices for data documentations and...

  • Sales Executive

    4 days ago

    Hisar, India Gofortravel Full time

    **Job Title: Sales Executive - GO FOR TRAVEL** **Location**: Hissar, India **Job Type**: Full-time **About Us**: We are a dynamic and growing travel firm based in Hissar (Haryana), specializing in creating unforgettable travel experiences for our clients. We offer tailored travel packages, guided tours, and exclusive deals to various domestic and...

  • Quality Executive

    1 week ago

    Hisar, Haryana, India SHREE SHYAM SNACKS FOOD PRIVATE LIMITED Full time ₹ 1,80,000 - ₹ 2,64,000 per year

    Responsibilities:Follow inspection and testing protocols for materials, products and packaging.Follow SOP's and conditions for handling, storage and preservation of samples.Implement plans and strategies to support provision of safe food products.Review reports and develop guidelines and standard practices for data documentations and analysis.Specify the...

  • Human Resource Executive

    4 weeks ago

    Hisar, India Creanovation Technologies Full time

    Position Title: HR Executive Department: HR Department Timing: 9.00 AM PM (MON - SAT) Location: Hisar, Haryana Opportunity: Full Time Company Description: Creanovation Technologies Pvt. Ltd. (CTPL) is a next-generation EdTech startup dedicated to driving digital transformation in the higher education ecosystem. With a team of young, creative, and passionate...

  • Executive - B2B Sales

    10 hours ago

    Hisar, India AVI Renewable Energy Pvt. Ltd. Full time

    **Job Title**: Sales Executive - B2B Sales **Department**: Sales & Channel Development **Reporting To**: Area Sales Manager (ASM) **Location**: Field Operations (Area Level) **Job Description (JD)**: The **Sales Executive** is responsible for executing the **franchisee-driven solar pump sales model** at the area level. This role requires a combination of...