
Customer Care Representative
3 days ago
Job Location
- Hyderabad, India
- Experience (in Years)
- 0 - 2
- Job Type
- Full Time
**Job Description**:
**Job Title: Customer Care Representative (Non voice -Chat)**
**Company: Vmedia India Private Limited**
**Location: Uppal, Hyderabad**
**Shift Timing: 8:30 PM to 7:30 AM**
**Experience: 0 - 2 Yrs**
**NP: Immediate to 30 days**
**About the Company**:
VCC India Private Limited provides voice and chats platform customer care for VMedia, including inbound sales calls, billing and retention, and technical support, all from our office in Hyderabad. With VMedia's recent launch and early success, this represents a great ground-floor opportunity for skilled and ambitious young people who would like to grow their careers as we grow the business. VCC is looking to hire agents to join our existing team of over 100 industrious employees.
**Customer Care Representative JD**:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Assist with placement of orders, refunds, or exchanges.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders and billing.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Good communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
**NOTE: It is a Night shift process. Shift: 3*3 (Rotational), Cab Facility Available both ways.**
Job Requirements
Communication (Oral and Written)
About Company
Upman Placements is a firm of Researcher & Recruitment Specialists. The company started life in 2002 in India as a recruitment specialist firm. The company has built a stellar reputation for high ethical standards, a specialized focus and unparalleled service. Emerged As one of the only truly global specialized staffing firms focusing exclusively in professional positions for our clients spread across more than 20 countries with a sizable presence across industry levels. With footprints in competitive markets of India, Europe, United Kingdom, Middle East, Singapore, Malaysia, Philippines, Indonesia, Brunei and East & Central African countries.
-
Customer Care Representative
2 weeks ago
Hyderabad, India MetroRide Kids Full timeCompany Description MetroRide Kids is your family's trusted commute partner, focused on making daily commutes safe, reliable, and sustainable for children. Leveraging shared mobility, electric vehicles, and artificial intelligence, we have served over 2 million rides and saved over 1.2 million kilograms of CO2 emissions using an all-electric fleet. Supported...
-
Customer Care Representative
7 days ago
Hyderabad, Telangana, India TECH NEXT Full time**Customer Care Representative ( International / Medical Process)** Job Type**:Fulltime** Work mode**:On-site** Location**:Hitech City, Hyderabad** Shift**:Night ( 6.30 PM - 4.30 AM )** Experience**:(1-2 )Years** Salary**:INR (15 K- 22K )** - **7 days training ( Un-Paid )**: - **Cab facility Provided**: - **Night Shift**: - **Salary Best in...
-
Customer Care Executive
1 week ago
Hyderabad, India IHSC International Hair & Skin Care Full timeAs a Customer Care Executive, you will address client inquiries, provide support throughout their hair restoration journey, and ensure exceptional customer satisfaction. **Responsibilities**: 1. Greet and welcome clients in a friendly and professional manner. 3. Provide detailed information about our hair transplant and beauty services, products, and...
-
Customer Care Executive
3 days ago
Hyderabad, Telangana, India Punarjan Ayurveda Full time ₹ 6,00,000 - ₹ 12,00,000 per yearManaging incoming and outgoing calls from leads customer service inquiriesIdentifying and assessing customers needs to achieve satisfactionManage large amounts of incoming and outgoing calls as well as compliant callsGenerate sales leads from received data base from concern departmentProvide accurate, valid and complete information by using the right...
-
Health Care Call Center Representative Iii
2 weeks ago
Hyderabad, India SS&C Full timeThe speed of technology. The influx of data. Shifting regulations. Increased customer expectations. That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge - one that only a few people can embrace and...
-
Health Care Call Center Representative I
2 days ago
Hyderabad, India SS&C Full timeThe speed of technology. The influx of data. Shifting regulations. Increased customer expectations. That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge - one that only a few people can embrace and...
-
Customer Service Representative
1 week ago
Hyderabad, India 3G HR SERVICES Full time**Customer Care Representative JD**: - Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. - Assist with placement of orders, refunds, or exchanges. - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as...
-
Customer Care Executive
2 weeks ago
Hyderabad, India Hearing Solutions Full timeCustomer Care Executive I. Role (CCE) • Managing incoming calls and customer service inquiries • Generating sales leads that develop into new customers • Identifying and assessing customers needs to achieve satisfaction. II.Skills (CCE) • Manage large amounts of incoming calls • Generate sales leads • Identify and assess customers needs to...
-
Customer Care Executive
3 days ago
Hyderabad, Telangana, India Hearing Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCustomer Care ExecutiveI. Role (CCE)• Managing incoming calls and customer service inquiries• Generating sales leads that develop into new customers• Identifying and assessing customers needs to achieve satisfaction.II.Skills (CCE)• Manage large amounts of incoming calls• Generate sales leads• Identify and assess customers needs to achieve...
-
Customer Service Representative
7 days ago
Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the JobWere changing the way people think about customer care, and we need your helpWere searching for a Senior Team Leader to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development and employee recognition. This role is responsible for directing and managing...