Health Care Call Center Representative I

5 days ago

Hyderabad, India SS&C Full time

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge - one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

**Job Description**:
Job Description for Health Care Call Center Representative II, DSTWS, India

1. Designation: Health Care Call Center Representative I

2. Role: Team Member - DSTWS

3. Location: Hyderabad

4. Reporting: Manager Operations

5. Experience: 0 - 2 Years experienced professional in ITES industry with Healthcare experience (International voice process)

6. Compensation:
7. Job Description: Responsible for making calls to providers to verify the services incurred and to do the follow-up process to obtain the required information. Overall responsible and accountable for the allocated tasks in the project. This includes following activities
- Accomplish the task with required quality in the given timelines;
- Adhere to the team norms for making the overall team a cohesive one.
- Understand the project objectives and contribute towards the achievement.
- Completing tasks with high quality of deliverables;

8a. Essential
- Graduate/Post Graduate from a reputed institute with good command in English language.
- Good Typing and Analytical skills
- Excellent communication skills, assertive, great attitude and team player

8b. Desired
- Knowledge of US Healthcare or Long term care insurance

**Location**:
Hyderabad Andhra Pradesh

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