Call Center Executive

1 week ago


Gachibowli Hyderabad Telangana, India Vibes Health Care Full time

**Key Responsibilities**:
Handle inbound and outbound calls professionally and efficiently.

Provide accurate information about Vibes Health Care services.

Resolve customer queries, complaints, and requests in a timely manner.

Maintain customer records and document interactions accurately.

Upsell and cross-sell products/services where appropriate.

Meet daily/weekly/monthly targets related to call handling and customer satisfaction.

Collaborate with team members and management to improve processes.

**Required Skills & Qualifications**:
Education: [High School Diploma / Graduate / Any relevant qualification]

Strong verbal and written communication skills.

Good problem-solving and multitasking abilities.

Ability to handle difficult situations with professionalism and patience.

Previous call center or customer service experience is a plus.

**Preferred Skills**:
Knowledge of healthcare-related services is an advantage.

Proficiency in multiple languages is a plus.

Familiarity with CRM systems and call center software.

**What We Offer**:
Competitive salary and performance-based incentives.

Professional training and career growth opportunities.

Supportive and dynamic work environment.

Pay: ₹18,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi, English, karnataka, Bengali (required)

Work Location: In person


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