Guest Relation Executive

8 hours ago

Nashik Maharashtra, India Paradigm Consultancies Full time

We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel.Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will also make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests.

**Responsibilities**
- Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
- Coordinate luggage collection and storage
- Oversee check-in and check-out procedures, including reservations and financial transactions
- Promptly address guests’ requests, like in-room dining
- Actively listen to and resolve complaints
- Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
- Inform clients of our hotel services, including breakfast and dining options
- Promote all hotel amenities, conveniences and programs offered
- Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures
- Appraise team’s performance and produce regular reports
- Liaise with Housekeepersand Wait Staffto provide an overall comfortable guest experience
- Examine daily duties, assign tasks and check on progress
- Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
- Recommend local tourist spots, including places to dine, shop and sight-see
- Establish friendly relationships with regular hotel clients

**Requirements and skills**
- Proven work experience as a Guest Relations Manager, Hotel Manager or similar role
- Understanding of all hotel management best practices and relevant laws
- Hands-on experience with Hotel Management software (PMS)
- Proficiency in English; knowledge of other languages is a plus
- Customer service drive with outstanding communication and active listening skills
- Excellent problem-solving and multitasking skills
- Leadership skills along with the ability to motivate a team into high performance
- Ability to work flexible hours
- Strong sense of responsibility and a professional presentation
- BSc degree in Hospitality Management, Tourism, Business Administration or relevant field

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Speak with the employer**
+91 8484977039

  • Guest Relations Executive

    8 hours ago

    Nashik, Maharashtra, India Paradigm Consultancies Full time

    The best Guest Relation Executive will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. **Guest Relations Executive Responsibilities**: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning...

  • Guest Relations Executive

    2 days ago

    Nashik, Maharashtra, India Paradigm Consultancies Full time

    **Guest Relations Executive responsibilities include**: - Welcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints...

  • Guest Relations Executive

    2 weeks ago

    Nashik, India Paradigm Consultancies Full time

    **GUEST RELATIONS EXECUTIVE ( ONLY FEMALES )** **JOB LOCATION : NASIK** **SALARY : 30,000 - 35,000** **EXPERIENCE : MINIMUM 2 - 5 YEARS OF EXPERIENCE AS A GUEST RELATION EXECUTIVE** **EXPERIENCE OF WORKING AT A HOTEL / HOSPITALITY INDUSTRY IS MUST.** We are seeking a Guest Relations Officer to provide top-notch customer service to clients of our...

  • Guest Relation Executive

    2 weeks ago

    Nashik, India Paradigm Consultancies Full time

    WE ARE HIRING Designation : Guest Relation Executive Education : Diploma In Hotel Management Experiences : 0-1 Year in GRE In Hotel Industry Skills : Good In Communication Only Females Can Apply Salary : 12000-15000 Location : Nashik Maharashtra Food And Accomodation Provided **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day...

  • Guest Relation Executive

    2 weeks ago

    Mumbai, Maharashtra, India Coffee By Di Bella Full time

    **Dear Hoteliers,** **Coffee By Di Bella is now hiring for the role of GUEST RELATIONS EXECUTIVE for Mumbai Western Line Location.** **Role Description** This is a full-time role for a Guest Relations Executive. The Guest Relations Executive will be responsible for **guest relations, guest grievances, guest feedback, customer service, sales, and...

  • Guest Relation Executive

    2 days ago

    Nashik, India Hotel Rama Heritage Full time

    Welcome guests during check-in and giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...

  • Guest Relation Executive

    2 weeks ago

    Mumbai, Maharashtra, India Mirah Hospitality Full time

    **Job Title: Guest Relations Executive (GRE)** **Location**: Goregoan Nesco **Department**: Front Office / Guest Services **Experience**: 1-3 years preferred in hospitality or customer service **Job Summary**: We are looking for a well-spoken, courteous, and presentable Guest Relations Executive to join our hospitality team. The GRE will be the face of our...

  • Guest Relations Executive

    2 days ago

    Pune, Maharashtra, India Mosahay Full time

    **Job Title: Guest Relations Executive** **Salary Range: INR 30,000 - 35,000** **Location: Pune, Maharashtra, India** **Company: Inox** **Company Overview**: Join our team at Inox, a leading entertainment company dedicated to providing exceptional movie-going experiences. With a commitment to quality service and innovation, we strive to create memorable...

  • Guest Relation Executive

    2 weeks ago

    Mumbai, Maharashtra, India BIID Full time

    **Position**: Guest Relations Executive **Location**: Bandra **Employment Type**: [Full-time] **Experience: 2-4 years** **Job Summary**: We are seeking a professional and personable **Guest Relations Executive** to join our team. As the first point of contact for our guests, you will be responsible for ensuring exceptional customer experiences, addressing...

  • Guest Relations Executive

    2 weeks ago

    Mumbai, Maharashtra, India GCS Consulting Services Full time

    **Role Overview**:We are looking for a warm and professional Guest Relations Executive to ensure an exceptional experience for our guests. This role involves greeting guests, managing inquiries, and providing excellent service to meet their needs and expectations. **Key Responsibilities**: - Welcome and greet guests upon arrival with a friendly and...