
Guest Relation Executive: Hotel
3 days ago
WE ARE HIRING
Job Designation:
- Guest Relations Executive : Hotel
Job location:
- Nashik, Maharashtra
**Salary**:
- 25,000-35,000 per month
**Education**:
- A bachelor's degree in hospitality management, business, or a related field is typically preferred.
**Experience**:
- Total 5 years of experience in Guest Service.
- Minimum3-4 year of Experience in Hotel Industry.
Skill set:
- Excellent interpersonal and communication skills, with a friendly and welcoming demeanor.
- Strong problem-solving abilities and the capacity to remain calm.
- professional in challenging situations.
**Only female applicants can apply.**
**Job Type:
- Full Time**
**Immediate Join**
**Profile Introduction:
- **
The Guest Relations Executive is a key member of the hotel's guest services team, dedicated to providing exceptional service and ensuring guests' needs are met during their stay. This role plays a critical part in enhancing guest satisfaction and loyalty.
**Responsibility:
- **
**1. Guest Interaction**:
- Greet and welcome guests upon arrival, creating a warm and friendly first impression.
- Assist guests with check-in, check-out, and any special requests during their stay.
**2. Concierge Services**:
- Provide information and assistance to guests regarding local attractions, restaurants, transportation, and other services.
**3. Room Assignments**:
- Allocate rooms and ensure that guests receive their requested room type, views, and special arrangements.
**4. Guest Requests**:
- Handle guest inquiries, requests, and concerns promptly and professionally, striving to exceed guest expectations.
**5. Problem Resolution**:
- Resolve guest complaints and issues in a diplomatic and effective manner, finding solutions to ensure guest satisfaction.
**6. Special Occasions**:
- Recognize and assist guests celebrating special occasions such as birthdays, anniversaries, or honeymoons, and provide personalized services.
**Requirements:
- **
- Language: English, Hindi, Marathi
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
+91 9096932539
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