Reservation Executive: Hotel

6 days ago

Nashik, India PARADIGM CONSULTANCIES Full time

WE ARE HIRING

Job Designation:

- Reservations Executive: Hotel

Job location:

- Trimbak, Maharashtra

**Salary**:

- 18,000-30,000 per month

**Education**:

- A high school diploma or equivalent is typically required; additional education in hospitality or a related field.

**Experience**:

- Total 6 Years experience in real estate sales or a related field.
- Minimum including a successful track record in sales transactions Or Hotel Industry.

Skill set:

- Strong written and verbal communication skills to interact with guests and provide accurate information.
- Exceptional organizational and time management skills to handle multiple reservations and inquiries simultaneously.
- Attention to detail and accuracy in data entry to prevent errors in reservations and guest information.
- A customer-centric mindset with a strong commitment to delivering outstanding service.

**Only female applicants can apply.**

**Job Type:

- Full Time**

**Immediate Join**

**Profile Introduction:

- **

The Reservations Executive is a key member of the hotel's reservations team, primarily responsible for managing room reservations, assisting guests with booking inquiries, and providing exceptional customer service.

**Responsibility:

- **

**1. Reservation Handling**:

- Check room availability, rates, and special requests.

**2. Guest Inquiries**:

- Respond to guest inquiries promptly and provide information regarding room availability, rates, packages, and hotel amenities.

**3. Booking Confirmation**:

- Confirm reservations with guests and provide detailed reservation information.

**4. Upselling**:

- Promote additional services, such as room upgrades, dining options, and special packages, to enhance the guest experience and maximize revenue.

**5. Availability Management**:

- Update and maintain the hotel's reservation system to ensure real-time room availability and accurate inventory.

**6. Client Interaction**:

- Build and maintain strong customer relationships by providing personalized service and addressing guest needs and concerns.

**Requirements:

- **
- Language: English, Hindi, Marathi

Pay: ₹18,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 9096932539

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