
Reservation Executive: Hotel
1 day ago
WE ARE HIRING
Job Designation:
- Reservations Executive: Hotel
Job location:
- Trimbak, Maharashtra
**Salary**:
- 18,000-30,000 per month
**Education**:
- A high school diploma or equivalent is typically required; additional education in hospitality or a related field.
**Experience**:
- Total 6 Years experience in real estate sales or a related field.
- Minimum including a successful track record in sales transactions Or Hotel Industry.
Skill set:
- Strong written and verbal communication skills to interact with guests and provide accurate information.
- Exceptional organizational and time management skills to handle multiple reservations and inquiries simultaneously.
- Attention to detail and accuracy in data entry to prevent errors in reservations and guest information.
- A customer-centric mindset with a strong commitment to delivering outstanding service.
**Only female applicants can apply.**
**Job Type:
- Full Time**
**Immediate Join**
**Profile Introduction:
- **
The Reservations Executive is a key member of the hotel's reservations team, primarily responsible for managing room reservations, assisting guests with booking inquiries, and providing exceptional customer service.
**Responsibility:
- **
**1. Reservation Handling**:
- Check room availability, rates, and special requests.
**2. Guest Inquiries**:
- Respond to guest inquiries promptly and provide information regarding room availability, rates, packages, and hotel amenities.
**3. Booking Confirmation**:
- Confirm reservations with guests and provide detailed reservation information.
**4. Upselling**:
- Promote additional services, such as room upgrades, dining options, and special packages, to enhance the guest experience and maximize revenue.
**5. Availability Management**:
- Update and maintain the hotel's reservation system to ensure real-time room availability and accurate inventory.
**6. Client Interaction**:
- Build and maintain strong customer relationships by providing personalized service and addressing guest needs and concerns.
**Requirements:
- **
- Language: English, Hindi, Marathi
Pay: ₹18,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
+91 9096932539
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