Escalation Executive

Escalation management executive to Grievance escalations. Manage and resolve customer complaints and issues promptly and effectively.Communicate with customers via phone, email, and social media, ensuring a professional and empathetic approach. Required Candidate profileMin2-3 yrs of experience in escalation management.Bachelor's degreeProven experience in...

**Designation - Executive Pricing And Escalations** **Location - Mumbai & Delhi** **Key Skills/Abilities** - Negotiate and coordinate spot rates and/or quotations for LCL, FCL, air shipments, and all services within our client’s database. - Display a thorough understanding of industry-related terminology and processes. - Strategize ways of increasing...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:We are India's leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for...

Location: Mumbai Employment Type: Full-Time Working Days: 5 Days a Week (Rotational Offs) Shift Timing: 9 AM to 6 PM (1 Hour Break Included) Number of Positions: 4 **Salary**: As per industry standards and experience **Responsibilities**: - Troubleshoot and resolve technical issues - Provide step-by-step guidance to customers - Maintain detailed records...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:We are India's leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for...

Position Title Operations Escalation Manager Location Bulgaria Pune United States Job Profile Operation Escalation Manager Department Business Operations - NOC About GTT GTT provides secure global connectivity improving network performance and agility for your people places applications and clouds We operate a global Tier 1 internet network and provide a...

Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

Job Title: Escalation Executive – Customer ServiceLocation: Lower Parel, MumbaiWork Type: Full-time (On-site)Department: Customer Experience / ServiceRole Overview:As an Escalation Executive, you will handle and resolve complex customer issues escalated from front-line teams, ensuring customer satisfaction and maintaining service quality standards. You'll...

Job Title:Escalation Executive – Customer ServiceLocation:Lower Parel, MumbaiWork Type:Full-time (On-site)Department:Customer Experience / ServiceRole OverviewAs an Escalation Executive, you will handle and resolve complex customer issues escalated from front-line teams, ensuring customer satisfaction and maintaining service quality standards. You'll act...

**Key Responsibilities**: - Oversee the day-to-day operations of the customer support department, ensuring efficiency, quality, and scalability. - Develop and implement strategies to improve customer service quality, dealing with escalations and complex issues with sensitivity and professionalism. - Work closely with the immigration and visa processing...