Freelance UX Researcher

Reporting to: Lead Designer

Experience: 2 to 4 years

Onsite - Gurugram - 122002 / Noida - 201301

**Critical selection criteria**:

- **Experience**: 2-4 years of hands-on UX research.
- **Onsite Availability**: Must work from **Gurugram - 122002 / Noida - 201301**.
- **With a strong Research Skills Artefacts / portfolio**:

- Highlighting proven ability with qualitative + quantitative methods (e.g., usability testing, contextual inquiries, surveys, task analysis) and
- **Healthcare/Pharma MR Experience**: Exposure to studies such as **ATU, demand studies, conjoint analysis, segmentation, and tracking.**
- **UCD Expertise**: Strong knowledge of user-centered design (UCD) principles.
- **Stakeholder Management**: Ability to **influence and drive alignment** with cross-functional stakeholders.
- **Insight Translation**: Strong skill in synthesizing data into **actionable, business-impacting recommendations.**
- **Availability**: Can **join within 10-15 days**.

**You will work on**:

- **Define Research Goals**: Partner with client stakeholders to identify and prioritize research objectives aligned with business strategies, user needs, and success metrics.
- **Investigate User Behaviors**: Conduct studies into user goals, pain points, and workflows using contextual inquiries, ethnographic research, and interviews.
- **Develop Research Plans**: Design strategies using methods such as usability testing, A/B testing, surveys, or advanced MR techniques like conjoint and segmentation.
- **Evaluate and Analyze Usability**: Facilitate usability and accessibility testing, identify improvement opportunities, and provide evidence-based recommendations.
- **Synthesize and Share Insights**: Translate complex research into clear design and business recommendations; communicate findings via reports, visualizations, and workshops.
- **Collaborate Across Teams**: Work with designers, product teams, and management to ensure research directly informs product and feature decisions.
- **Drive Research Innovation**: Contribute to frameworks and methodologies that expand organizational research capabilities.
- **Measure Research Impact**: Assess design effectiveness post-implementation, tracking impact on user satisfaction and business outcomes.

**You Will Love This Role If You Have**:

- Experience in defining qual and quant research goals, investigating user needs, and identifying opportunities to improve workflows and productivity.
- Expertise in evaluating usability through testing and translating insights into actionable design recommendations.
- The ability to collaborate with cross-functional teams, sharing progress and findings to drive alignment and results.
- A history of independently planning and executing UX/MR research activities using both qualitative and quantitative methods.
- Familiarity with corporate or consulting environments, along with excellent time management, organization, and communication skills.
- Strong presentation skills (both written and verbal), including proficiency in creating impactful PowerPoint presentations.
- An understanding of the software development lifecycle and how research integrates into the design process.

**Preferred Qualifications**: BDes/MDes, BE/BTech, or degrees in psychology, cognitive science, human factors, HCI, or related fields.

**Bonus**: Exposure to **multi-country research projects**.

**Why Join Us**

This role offers the chance to shape innovative solutions, directly influencing product and business success. You will work with talented teams in a collaborative environment where your expertise will drive meaningful outcomes for users and clients alike.

**The YUJ Advantage**

YUJ is a global design powerhouse committed to driving impact through design innovation. Since 2009, our team of creative thinkers and visionaries has been redefining UX, challenging norms, and reshaping industry standards.

At YUJ, we champion a customer-first mindset and a human-centered design philosophy, ensuring that people’s needs remain at the core of every solution. Our inclusive and collaborative culture empowers our team to thrive, unlocking their full potential to deliver outstanding results.

As we forge ahead with fresh perspectives and boundless energy, we are excited to welcome proactive, passionate leaders who are ready to make a difference. Join us in crafting exceptional UX that shapes the world.

**Ready to Apply**: