
Executive - Customer Service - Rail & Inland
4 days ago
**Job Description**:
- Rake loading supervision and complete commercial formalities like forwarding note & RR generations etc. for container and LSFTO Rakes
- Coordination with customer for material and visit customers workplace to understand the customer needs.
- Experience of working with SER / ECO R / ER
- Co-ordination with customers for rake running status and cargo availability.
- MIS of Rail Domestic and support strategy & planning.
- Visit goods shed, CRT, sidings to explore business opportunities.
- Keeping track of customer’s order and its fulfillment status.
- Complete control of CRM Data and order status.
- Coordination with IR officials for rake placement and regulatory framework.
- Coordination for first mile pickup of cargo
- Coordination for last mile delivery of Cargo.
- Submission of Invoice with customer tracking payment.
- Coordination between operations and customer for timely delivery of cargo.
- Direct coordination with vendor for different customer needs.
- Convert business pertaining to container sales and terminal sales.
- Visit transportation market to understand the current dynamics of transportation market and replicate the same in domestic container business
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Executive - Customer Service
1 week ago
Bhubaneswar, Orissa, India WIZMAN Full timePosition Executive - Customer Service (Real Estate Back Office Marketing) - MIS handling as in Collection & Customer Chart, Demand Tracker, Agreement Tracker, Collection Report & Service Tax Report - Executing all Post sales documentations like preparing & sending allotment letter, raising demand letters - reminder letters - interest letters, coordination...
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Customer Service Executive
4 days ago
Bhubaneswar, Orissa, India Tatwa Technologies Ltd Full timeRoles &Responsibilities: .Handling customer enquiries and resolving issues Promptly and Professionally. .Providing product or service information to customers. .Ensuring customer satisfaction and retention through effective communication and problem-solving skill. **Job Types**: Full-time, Permanent, Fresher Pay: From ₹8,500.00 per...
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Customer Service Executive
6 days ago
Bhubaneswar, Orissa, India Saswat Infrastructure Pvt Ltd Full timeJob description - Maintaining call records - Product Knowledge - Maintain Customer Database - Answer Customer inquires - Understanding Customer needs - Make calls - Building report with potential clients - Give reports to reporting manager regularly Education qualification - Graduation Experience - 2 years in calling ( real estate company) prefered **Job...
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Customer Service
2 weeks ago
Bhubaneswar, Orissa, India Notinline Full time**need Only Freshers** **Core Responsibilities**: - **Responding to Customer Queries**: - Provide accurate information about products/services. - **Issue Resolution**: - Resolve product or service issues quickly and efficiently. - Escalate complex problems to the appropriate department or senior support. - **Customer Relationship Management (CRM)**: -...
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Customer Service
1 week ago
Bhubaneswar, Orissa, India NotInLine Full time ₹ 1,80,000 - ₹ 2,16,000 per year*need Only FreshersCore Responsibilities:Responding to Customer QueriesHandle incoming calls, emails, chats, or social media inquiries.Provide accurate information about products/services.Issue ResolutionResolve product or service issues quickly and efficiently.Escalate complex problems to the appropriate department or senior support.Customer Relationship...
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Customer Service Assistant
4 days ago
Bhubaneswar, Orissa, India 10x Growth Accelerator Full time**Customer Support Executive** Location: Bhubaneswar **Salary**: Freshers: ₹14,000/month Experienced: ₹16,000/month Work Schedule: Shift: 9 hours (including breaks), 6 days/week (rotational) Female Shift Window: 7 AM - 9 PM Cab Facility: Not applicable Key Responsibilities: Handle inbound calls and resolve customer queries. Provide accurate...
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Customer Service Officer
2 days ago
Bhubaneswar, Orissa, India Streak Services Private Limited Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
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Customer Service Assistant
4 days ago
Bhubaneswar, Orissa, India 10x Growth Accelerator Full time**Job description** **Job Description: Customer Support - Inbound Voice Process Executive** **Location**:Bhubaneswar **Work Mode**: Work from Office **Shift Timing**: 24/7 Rotational Shifts **Female Window Shift**: 7 AM - 9 PM **Working Hours**: 9 Hours per day **Working Days**:6 Days a week **Maximum Budget (Non-Negotiable):Experienced**₹21,000...
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Customer Care Executive
2 weeks ago
Bhubaneswar, Orissa, India VEER MEDICA PRIVATE LIMITED Full timeJob Title: Customer Care Executive Department: Customer Support / Client Services Reports to: Customer Service Manager / Team Lead Job Summary: The Customer Care Executive is the initial point of contact for customers, addressing inquiries, complaints, and disseminating information on products and services. The role plays a critical part in establishing...
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Customer Care Executive
2 weeks ago
Bhubaneswar, Orissa, India Triconn Solutions Full time**POSITION: CUSTOMER CARE EXECUTIVE** **SALARY : UPTO 35K (NEGOTIABLE)** **EXPERIENCE: 3YR+** RESPONSIBILITY - Provide accurate information about products, services, and company policies to customers. - Address and resolve customer complaints and issues promptly and effectively. - Escalate complex or unresolved issues to the appropriate department or...