
Customer Service Assistant
3 days ago
Responsibilities:
- Handle incoming calls, emails, or chats from customers professionally.
- Provide accurate information about company products, services, and policies.
- Resolve customer complaints and issues promptly and politely.
- Maintain records of customer interactions and feedback.
- Coordinate with other departments to ensure smooth service delivery.
- Follow up with customers to ensure issues are fully resolved.
- Assist in processing orders, refunds, and account updates when required.
- Suggest improvements to enhance the customer experience.
Job Type: Full-time
Pay: ₹15, ₹17,853.26 per month
Benefits:
- Commuter assistance
Work Location: In person
Speak with the employer
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