Customer Service Assistant

3 days ago


Cuttack Orissa, India 7SER HR SERVICES Full time ₹ 1,82,040 - ₹ 2,15,031 per year

Responsibilities:

  • Handle incoming calls, emails, or chats from customers professionally.
  • Provide accurate information about company products, services, and policies.
  • Resolve customer complaints and issues promptly and politely.
  • Maintain records of customer interactions and feedback.
  • Coordinate with other departments to ensure smooth service delivery.
  • Follow up with customers to ensure issues are fully resolved.
  • Assist in processing orders, refunds, and account updates when required.
  • Suggest improvements to enhance the customer experience.

Job Type: Full-time

Pay: ₹15, ₹17,853.26 per month

Benefits:

  • Commuter assistance

Work Location: In person

Speak with the employer



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