Customer Care Executive

4 days ago

Vesu Village Surat Gujarat, India ellifi Full time

Proven experience in a customer care or sales role, with a strong track record in cold calling and lead generation.
- Excellent communication skills with a persuasive and convincing approach.
- Strong selling skills and the ability to articulate value propositions effectively.
- Good looks and professional demeanor, creating a positive impression with customers.
- Ability to handle difficult situations and resolve conflicts with patience and tact.
- Proficiency in using CRM systems and other customer service tools.
- Positive attitude, proactive approach, and strong problem-solving abilities.
- Provide detailed information about our products and services to potential and existing customers.
- Address and resolve customer complaints or issues with professionalism and empathy.
- Conduct follow-up calls and ensure customer satisfaction.
- Actively engage in cold calling and outreach to potential clients to generate leads.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with other team members to enhance the overall customer experience.

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- Gujarati (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9512596663

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