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Guest Relation Executive

3 weeks ago

Remote, India Kabru consulting Full time

**THIS IS A WORK FROM HOME JOB FOR A FEMALE ASSISTANT ONLY SINCE THE TEAM CONSISTS OF ONLY FEMALE ASSISTANTS. THIS IS AN IMMEDIATE REQUIREMENT**

**Position**: Guest Relations Assistant
**Work Type**: Remote (Work from Home)
**Shift Basis**: Morning, Afternoon, or Night (as per roster)
**Schedule**: 4 days a week (5 days once a month) means you are working max 17 days a month.

**About the Role**:
**Key Responsibilities**:

- Manage guest check-in and check-out processes remotely, ensuring a smooth and seamless experience.
- Address and resolve guest complaints professionally and promptly.
- Communicate with hosts and maintenance teams to resolve guest issues.
- Ensure guest reviews and feedback are handled appropriately to maintain a high host rating.
- Maintain accurate records and reports for all guest interactions.

**Requirements**:

- **Mandatory Experience**:

- Familiarity with the workflows and policies of these platforms.
- **Technical Requirements**:

- A reliable high-speed internet connection.
- Excellent communication skills in English, both written and verbal.
- Strong problem-solving abilities and a guest-first mindset.
- Availability to work flexible shifts (morning, afternoon, or night).

**Why Join Us?**
- Opportunity to work from the comfort of your home.
- Flexible schedule with only 4 working days per week (5 days once a month).
- Supportive and collaborative all-female team environment.
- Gain hands-on experience in the short-term rental industry.

If you’re a proactive, organized, and guest-focused professional with a passion for hospitality, we’d love to hear from you

Pay: ₹16,000.00 - ₹18,000.00 per month

**Benefits**:

- Work from home

Application Question(s):

- Can you join in 1 -2 days if selected?

**Experience**:

- total work: 2 years (required)

Work Location: Remote