CRM Executive

24 hours ago

Hyderabad, India Placement local Full time

We have opening for the post of CRM Executive into Real estate company. **Responsibilities**: - Ensuring execution of all Back office Sales Administration operations like Builder Buyer Agreement, Payment Receipts etc. - Handling the bookings, login in CRM. - Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on booking form along with KYC is done. - Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings - related information and get feedback for the same. - Issuing Payment Receipts, demand letters and reminders accordingly. - Preparing, issuing and following up on Possession Letters, Buyer’s Agreements to the clients. - Preparation of company MIS DSR. - Maintaining files and documents records. - Co-ordination with the sales team. - Formatting Issuing document to clients (Credit Note, transfer document, demand letter receipts etc). - Completing fit out/final possession process with customer satisfaction. - Upselling and cross selling to existing customer base. - Ensure promptness in handling customer issues and complaints. Desired Skills and Experience: - **3-5 years of experience in Post Sales Customer Support from Real Estate background.** - **Male/Female both can apply.** - Good knowledge of CRM procedures of real estate. - Very Good business communication skills in English, Hindi & Telegu. - Ability to be resourceful and proactive when issues arise - Excellent organizational skills - Multitasking and time-management skills, with the ability to prioritize tasks - Ability to function independently as well as in a team. - Familiarity with Microsoft Excel, Microsoft Word, Internet Explorer & Android App. - Ability to empathize with and prioritize customer needs. **CTC-Upto 4 Lacs** **Location - Hyderabad** **Salary**: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Joining bonus **Experience**: - total work: 1 year (preferred) Ability to Commute: - Hyderabad, Telangana (required) Ability to Relocate: - Hyderabad, Telangana: Relocate before starting work (required) **Speak with the employer** +91 8450902411

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