CRM Executive

2 days ago

Hyderabad, India Placement local Full time

We have opening for the post of CRM Executive into Real estate company.

**Responsibilities**:

- Ensuring execution of all Back office Sales Administration operations like Builder Buyer

Agreement, Payment Receipts etc.
- Handling the bookings, login in CRM.
- Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on booking form along with KYC is done.
- Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings
- related information and get feedback for the same.
- Issuing Payment Receipts, demand letters and reminders accordingly.
- Preparing, issuing and following up on Possession Letters, Buyer’s Agreements to the clients.
- Preparation of company MIS DSR.
- Maintaining files and documents records.
- Co-ordination with the sales team.
- Formatting Issuing document to clients (Credit Note, transfer document, demand letter receipts etc).
- Completing fit out/final possession process with customer satisfaction.
- Upselling and cross selling to existing customer base.
- Ensure promptness in handling customer issues and complaints.

Desired Skills and Experience:

- **3-5 years of experience in Post Sales Customer Support from Real Estate background.**
- **Male/Female both can apply.**
- Good knowledge of CRM procedures of real estate.
- Very Good business communication skills in English, Hindi & Telegu.
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Ability to function independently as well as in a team.
- Familiarity with Microsoft Excel, Microsoft Word, Internet Explorer & Android App.
- Ability to empathize with and prioritize customer needs.

**CTC-Upto 4 Lacs**

**Location
- Hyderabad**

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Hyderabad, Telangana (required)

Ability to Relocate:

- Hyderabad, Telangana: Relocate before starting work (required)

**Speak with the employer**
+91 8450902411

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