Jira/atlassian Administrator

1 week ago

Noida, India HashiCorp Full time

**About the Role**:
**In this role, you can expect to**:

- Be the Subject Matter Expert (SME) for Jira cloud instances, and other Atlassian products including: Confluence, Access, StatusPage, and various plugins
- Be a change agent to drive transformation of how we manage work
- Drive innovation on how work is performed using Jira
- Create custom Jira projects, complex workflows and permission schemas
- Create standard operating procedure documentation
- Provide formal and informal training to Jira users, and less experienced Jira Admins
- Provide guidance and direction to less experience Jira Admins
- Identify, test and recommend new plugins to meet project requirements
- Define access permission schemas for HashiCorp users
- Be a key contact for Atlassian support
- Align Jira with TPM processes and standards (Waterfall, Agile and Kanban)
- Participate in requirements gathering for business processes, and determine ways to optimize/improve Jira setup and workflows, as well as identify where functionality can/cannot meet user requests
- Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports
- Provide User Management and support for users, manage system access across groups to ensure compliance, and maintain best practices. Create and manage security schemes, custom fields and configurations
- Install, manage and administer Jira add-ons, plugins, and extensions
- Providing assistance in the management and support of integrations between tools in the development landscape, including : Jira, Confluence, Access, GitHub, etc.

**You may be a good fit for our team if**:

- Ability to work independently.
- Strong change management skills
- 2+ years experience as a Jira/Atlassian Administrator
- Detailed understanding of how to configure and coordinate data and projects within Jira and other Atlassian products
- Solid understanding of Agile principles and project management methodologies
- Ability to write custom JQL (Jira Query Language). #LI-RP1 #LI-Remote

**Colorado, California, Washington and New York City Applicants**: To view base salary ranges for this role in your location and to learn more about which roles are eligible for bonus pay or commissions, please visit our Pay Transparency Calculator below. Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training. Information on our benefits can be found via the link below. Intern ranges can be found below.

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