Senior Associate-it

About the Role We at Innovaccer are looking for a Senior Associate - Atlassian who will be responsible for translating business requirements into well-architecture solutions that best leverage Atlassian tools This role will be responsible for gathering requirements and architecting solutions to implementing and testing to providing maintenance support documentation and training This role will encompass the use of a broad range of domains Monitoring management configuration and improvements of Atlassian products This role would be a great opportunity to learn and grow as you would be exposed to multiple tools at the same time Work with end-users and business leadership to provide meaningful operational performance data and metrics Documentation of system integrations Develop or improve best practices and ways to optimize Atlassian tool usage Help guide and maintain the organization of data in Jira Have a true passion for improving process through technology Work with minimal guidance in a fast-paced and changing environment Strong drive for results effective work ethic strong time management skills and attention to quality and detail Strong organizational skills to plan develop and maintain programs and initiatives simultaneously Work with diverse teams with a collaborative attitude Excellent interpersonal and communication skills both written and spoken Ability to maturely maintain sensitive and confidential information What You Need Capable of working in 24 7 shifts This role requires availability on call during weekends and off-hours Design architect implement and document Atlassian solutions that align with business objectives Administer configure and support Atlassian tools which may include some or all of the following projects spaces permissions users roles reporting workflow project security project schema changes custom fields issue security scripting Maintain integrations add-ons REST API Construct custom dashboards using various filters and gadgets Analyze and review current functionality to determine potential areas of improvement Write custom and advanced queries with JQL Monitor system performance handle escalations and coordinate with Atlassian support as required Deep hands-on expertise with the Atlassian product suite JIRA Confluence and others and supporting common add-ons Scriptrunner Advanced Roadmaps JWT etc Partner with IT PMO Engineering and Business teams to align Atlassian tools with business needs Conduct periodic training and regular reporting of projects metrics and agile process adoption Design and maintain custom projects workflows schemes screens and configurations Ensure user issues are addressed in a timely manner Maintain accurate records of all Atlassian product licenses and subscriptions and managing renewals Work with the budget owner s to optimize costs Develop and enforce governance frameworks best practices and standard configurations across all instances and process improvements Maintain up-to-date documentation for configurations processes and governance standards Ensure compliance with internal IT policies and data security guidelines Support audits and contribute to risk management processes What You Will Do 5-8 years of experience as a JIRA Administrator including customizing JIRA projects with various schemes complex workflows screen schemes custom fields permission schemes and notification schemes Deep hands-on experience with the Atlassian Suite JIRA Confluence etc and common add-ons ScriptRunner Advanced Roadmaps JWT Strong knowledge of system design architecture configuration and implementation of Atlassian tools Proficiency in JQL Jira Query Language and REST API integrations Ability to develop custom dashboards workflows schemes and configurations Skilled in system performance monitoring troubleshooting and escalations We offer competitive benefits to set you up for success in and outside of work Here s What We Offer Generous Leaves Enjoy generous leave benefits of up to 40 days Parental Leave Leverage one of industry s best parental leave policies to spend time with your new addition Sabbatical Want to focus on skill development pursue an academic career or just take a break We ve got you covered Health Insurance We offer comprehensive health insurance to support you and your family covering medical expenses related to illness disease or injury Extending support to the family members who matter most Care Program Whether it s a celebration or a time of need we ve got you covered with care vouchers to mark major life events Through our Care Vouchers program employees receive thoughtful gestures for significant personal milestones and moments of need Financial Assistance Life happens and when it does we re here to help Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs ensuring help is there when you need it most Innovaccer is an equal-opportunity employer We celebrate diversity and we are committed to fostering an inclusive and diverse workplace where all employees regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age marital status or veteran status feel valued and empowered Disclaimer Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us We do not guarantee job spots or engage in any financial transactions related to employment If you encounter any posts or requests asking for payment or personal information we strongly advise you to report them immediately to our HR department at Additionally please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information including bank account details About Innovaccer Innovaccer activates the flow of healthcare data empowering providers payers and government organizations to deliver intelligent and connected experiences that advance health outcomes The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive coordinated actions that elevate the quality of care and drive operational performance Leading healthcare organizations like CommonSpirit Health Atlantic Health and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure extending the human touch in healthcare For more information visit Check us out on and the