Officer - Customer Support

1 week ago


Mumbai Maharashtra, India Dork Ketal Full time

**About the Company**

Dorf Ketal is an India based MNC headquartered in Mumbai, having a global presence across US, Brazil, Argentina, Netherlands, South East Asia and Gulf countries.

We have our R&D labs, manufacturing plants, warehouses and sales offices strategically located worldwide to service our Global clients swiftly and efficiently.

**Position**: Customer Support - B2C Supply Chain

**Location**:Malad, Mumbai

**Designation**: Officer

**Educational qualification**: Any Graduate

Kindly find below key responsibilities.

**Responsibilities**:

- Manage order to delivery cycle & coordination’s with various supply chain stakeholders.
- Coordinate with logistics services operations, schedules with internal warehouse, distributors & reverse logistics.
- Plan delivery of logistics services that meet customer requirements.
- Order entry management in systems.
- Maintaining inventory records for non-inventory items.
- Freight Bill clearance & vendor payment management.
- Understand operational policies, standards and procedures of overall supply chain.
- Manage stakeholders to monitor completion of requirements and activities.

**Knowledge**:

- Logistics management.
- Order management.
- Distributor management.
- Transport freight bill management.

**Total Experience**:
**Current CTC**:
**Expected CTC**:
**Notice Period**:
Pay: Up to ₹600,000.00 per year

Shift:

- Fixed shift



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