Clinic Reception and Admin

2 days ago

Mohali Punjab, India BeHeard Full time

We are seeking a professional, detail-oriented, and friendly individual to join our team as a **Clinic Receptionist and Administrator**. This dual-role position requires strong communication skills, excellent organizational abilities, and the capacity to manage both front-desk responsibilities and administrative tasks to ensure smooth daily operations at the clinic.

**Key Responsibilities**:
**Reception Duties (Patient & Appointment Management)**:

- Greet patients empathetically and assist them in check-in.
- Register new patients and update existing records in excel.
- Schedule, confirm, and manage patient appointments.
- Manage the waiting area and ensure it remains tidy and welcoming.
- Manage payment collection.

**Administrative Duties**:

- Maintain accurate and up-to-date patient records using excel.
- Prepare daily reports, billing statements, and other clinic documentation.
- Order and maintain inventory of office and medical supplies.
- Manage patient flow and inform Doctor of any delays.
- Assist patient in getting google/linkedin/Instagram etc reviews.

**Required Qualifications**:

- Fresh Graduate or Graduate with 1-2 years of experience in a healthcare or customer service role.
- Proficiency in Microsoft Office.
- Strong organizational and multitasking skills.
- Excellent interpersonal and communication abilities.
- Ability to handle sensitive information with confidentiality.

**Preferred Qualifications**:

- Prior experience in a medical office or clinical setting.
- Familiarity with medical terminology and billing processes.
- Previous experience certificate.

**Working Hours**

Monday to Saturday. 10.00 Am - 7.00 PM

Pay: ₹8,000.00 - ₹15,000.00 per month

**Language**:

- English (preferred)

**Location**:

- Mohali, Punjab (preferred)

Work Location: In person

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