Customer Service Assistant blended

4 days ago

Noida Uttar Pradesh, India 10xgrowthaccelerator Full time

**Job description**

Roles and Responsibilities:

- Handle customer inquiries and issues through both voice and chat support.
- Provide exceptional customer service to ensure satisfaction and resolve concerns.
- Communicate effectively in English and Hindi, maintaining a professional tone.
- Accurately document customer interactions and escalate complex issues as necessary.
- Adapt to varied customer interactions in a fast-paced environment.

**Requirements**:
Skills: Excellent communication in English and Hindi; clear voice; pass Versant-4 or equivalent.

Qualification: Graduation in any field.

Experience: Freshers or experienced

Versanr score: versant 5 is needed

Pay: ₹20,000.00 - ₹30,000.00 per month

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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