Customer Support Executive

1 day ago


Secunderabad HO Hyderabad Telangana, India kriyah consulting Full time

**Key Responsibilities**
- Handling the calls with good communication skills professionally.
- Can speak fluently in Tamil/Malayalam. Language Combination required: (English + Tamil/Malyalam)
- Exceptional phone manner
- Be a self-starter with attention to detail.
- Log in hours (Total hours 10:00 hrs. & Production hours - 9:00 hrs.) to be completed adhering to the break schedules & being punctual.
- Shift Hours: 24/7 window for Male employees and a rotational day shift for Females
- Always be updated with the Process knowledge & daily updates
- Process: Multilingual support for a Home appliance project
- Working days after training: 5days with 2 days rotational weekly off.
- Location: Tech Mahindra LTD,Ohris Towers,Near Clock tower,Beside Centenary Baptist church,secunderabad,500003

**Required Skills & Qualifications**
- Strong written and verbal communication skills with neutral Indian Accent.
- Ability to communicate calmly co-workers.
- Proficient in customer service
- Active listening and comprehension skills
- Ability to build positive relationships
- Freshers/Experienced, both are welcome.

**Eligibility Criteria**
- **Immediate joiners only** - must be available to join **within a week**.

**What We Offer**
- Permanent employment with work from office.
- Work with one of the world’s leading organisations.
- Career growth in global customer support and customer service domains.
- **Two rounds of interview - HR round, Operations round.**:

- Tamil Language (1.75lpa with 13,063/- in hand)
- Malayalam Language (2.2lpa with 16,438/- in hand)

**To Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹180,000.00 - ₹220,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Application Deadline: 10/08/2025


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