IT Helpdesk Executive

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**About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...

**Job Title**: **Female Helpdesk Executive** **Location**: **Bandra, Mumbai** **Experience**: **1 to 2 Years** **Salary**: **₹12,000 to ₹15,000 per month** **Job Overview**: **Key Responsibilities**: - **Helpdesk Operations**: - Log, classify, and prioritize helpdesk tickets accurately. - Assign tickets to appropriate technical teams or escalate if...

**WE ARE HIRING** **Helpdesk Executive** **What we are looking for** 1) Minimum 6 moth experience in relevant field 2)Should be able to do in shift(2nd shift and night shift available) 3)Excellent Communication skills **Salary**:Start from 23,000, then depend upon interview **Summary**: Taking calls, follow up, Call Forward to other...

We need helpdesk executive for our co operative housing society in Hinjewadi phase 3. **Job Types**: Full-time, Permanent Pay: ₹180,000.00 - ₹192,000.00 per year Shift: - Day shift Work Days: - Weekend availability Ability to commute/relocate: - Hinjewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work...

We are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai location - **Education**:Graduation (mandatory) - **Experience**: 2 to 3 years - Experience in handling multiple external customers - Knowledge of SLA, chargeable calls, and incident management - Experience in any ticketing tool - Preferred: ITIL Certified - **Interview...

Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record events and problems and their resolution in logs - Follow-up and update customer status...

We are a co operatI’ve housing society looking for helpdesk executive. Job role will be as below 1. He should be computer literate. Can work on Microsoft Word, excel, PPT. Can write meeting MoM’s. 2. Can speak fluently in English, Hindi and Marathi. 3. Working experience of doing rental agreements, flat resale procedures. 4. His role will be to...

Applicants should be **Any Graduate** and have good communication skills. Manage Help Desk responsibility. Resolve helpdesk service calls using documented procedures. Handle routine Help Desk calls to ensure timely resolution as per Senior Management’s Service Level Agreement. Support Vendors’ staff members on support work. **Salary**: From...

To receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries / complaints to technical and soft services team immediately for resolution. - To track and close the complaints in coordination with respective stakeholders. - To ensure consistent and timely...