Customer Service Assistant

2 weeks ago


Jhandewalan Delhi Delhi, India BookLeaf Publishing Full time

**About Us**

At **BookLeaf Publishing**, we are revolutionizing the self-publishing experience for authors worldwide. Our innovative approach and commitment to empowering authors have earned us recognition, including being **featured in the Shark Tank India season 4**, showcasing our impactful and scalable business model. With a strong emphasis on customer satisfaction, we ensure every author feels valued and supported throughout their publishing journey.

**Job Overview**

**Key Responsibilities**
- **Issue Resolution**:Address concerns related to publishing timelines, submissions, and services while ensuring timely and satisfactory resolutions.
- **Knowledge Management**:Maintain a detailed record of customer interactions and provide feedback to enhance internal processes.Educate authors on the publishing process, ensuring they feel confident and informed every step of the way. Gather and document feedback from authors to improve our services and processes.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Overtime pay

Application Question(s):

- Age?
- Current Salary?
- Excepted Salary?
- Do you have your own laptop ? As we don't provide laptop to employees.
- Are you comfortable commuting to Jhandewalan ?

Work Location: In person

**Speak with the employer**
+91 8920759149
Application Deadline: 07/03/2025
Expected Start Date: 10/03/2025



  • Jhandewalan, Delhi, Delhi, India Aycom Business Solutions Pvt Ltd Full time ₹ 2,88,000 - ₹ 3,84,000 per year

    Job Description:We are hiring young skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients.Roles and Responsibilities:Handle Inbound customer InteractionsHandle tickets, raising and updating ticketsCalling out to the right on-call engineering teamEmail CommunicationShould be comfortable in...


  • Jhandewalan, Delhi, Delhi, India Aycom Business Solutions Pvt Ltd Full time

    We are hiring young skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients. **Roles and Responsibilities**: - Handle Inbound customer Interactions - Handle tickets, raising and updating tickets - Calling out to the right on-call engineering team - Should be comfortable in flexible shifts -...


  • Jhandewalan, Delhi, Delhi, India Aycom Business Solutions Pvt Ltd Full time

    We are hiring young skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients. **Roles and Responsibilities**: - Handle Inbound customer Interactions - Handle tickets, raising and updating tickets - Calling out to the right on-call engineering team - Should be comfortable in flexible shifts -...


  • Delhi, Delhi, India Letstrack Full time

    **Key Responsibilities**: - **Customer Interaction**: - Assist customers with troubleshooting and resolving issues related to products or services. - Provide accurate information about products, services, and company policies. - Ensure a positive customer experience by addressing concerns empathetically and effectively. - **Ticket Management**: - Log,...


  • Delhi, Delhi, India Letstrack Full time

    **Key Responsibilities**: - **Customer Interaction**: - Assist customers with troubleshooting and resolving issues related to products or services. - Provide accurate information about products, services, and company policies. - Ensure a positive customer experience by addressing concerns empathetically and effectively. - **Ticket Management**: - Log,...


  • Jhandewalan, Delhi, Delhi, India BookLeaf Publishing Full time

    **Position**:Customer Support Representative **Location**:E2 Plot No 4. Jhandewalan Extension. Metro Station Gate No 2. New Delhi 110055 **Job Type**:Full-time **Reports To**: Customer Support Manager **Salary-** Upto 25K **About Us** At BookLeaf Publishing, we are revolutionizing the self-publishing experience for authors worldwide. Our innovative...


  • Jhandewalan, Delhi, Delhi, India NEW MODEL IMPEX PVT.LTD Full time

    Own Bike mandatory, additional knowledge of Four wheeler driving. English Spoken. Microsoft office skill mandatory. **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Morning shift Ability to commute/relocate: - Near Jhandewalan Metro Station, New Delhi, Delhi: Reliably commute or planning to...


  • Delhi, Delhi, India JIMMY LUXURY RETAIL PRIVATE LIMITED Full time

    **Key Responsibilities**: - Make outbound calls to potential and to the customers to promote products and generate sales. - Handle inbound sales inquiries and resolve customer queries efficiently. - Assist customers with product selection, order placement, and after-sales support. - Maintain a deep understanding of the product range to answer questions and...


  • Delhi, Delhi, India UniLiv Full time

    **Key Responsibilities**: - Greet resident warmly and ensure a smooth check-in/check-out process. - Handle resident t requests, complaints, and special needs with a focus on satisfaction and service recovery. - Provide accurate information about hotel facilities, services, local attractions, and directions. - Maintain up-to-date knowledge of room...


  • Delhi, India Ernesto Ventós S.A. Full time

    Ventós Group is an international company specialized in the distribution of ingredients as Essential Oils & Aroma Chemicals for the Flavors & Fragrances Industry with the Head Quarters located in Barcelona, Spain.The company has 9 subsidiaries around the world and Ventós India. is the Indian one, located in Mumbai, India.To continue with our process of...