Customer Support Executive

2 days ago


Panchkula, India Triedge Solutions Full time

Position :Customer Support Executive

Location : Panchkula

Roles & Responsibilities:
2. Resolve customer complaints and issues efficiently, escalating complex problems to senior team members or management.
3. Provide accurate service information, troubleshooting, and guidance.
4. Utilize software to manage customer interactions, track issues, and analyze resolution rates.
5. Collaborate with internal teams (Sales, Marketing, Technical) to resolve customer concerns.
6. Identify and suggest process improvements to enhance customer experience.
7. Meet or exceed customer satisfaction and response time targets.

**Job Types**: Full-time, Fresher

Pay: Up to ₹18,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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