Customer Service Executive

6 days ago

Bengaluru, India spiderfocus solutions Full time

**Job Role : Customer Service Executive**

**Location : HSR Layout. Bangalore**

**CTC : 18k-20k**

**Experience : 0 - 2 years**

**Immediate Joiner only**

**Langueges
- Kannada. English.**

**Gender - Only Females**

**Job Descriptions**

**Customer Service Representative Job Description**

Learn about the key requirements, duties, responsibilities, and skills that should be in a customer service representative job description.

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

**Customer Service Representative Job Description Template**

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- B2B sales: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Kannada (preferred)

**Speak with the employer**
+91 7892020823

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