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International Non-voice Customer Support

3 weeks ago

Bengaluru, India [24]7.ai Full time

Interact with customers via live chat to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services, follow standard processes and procedures. Redirect problems to appropriate resources. **Skills required**: Excellent written communication skills, good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via chat and should be able to answer servicing questions. **Salary Range**: **Non-Voice** -> INR 2.4LPA - 2.9.LPA + (Incentive + Goodies) **Benefits**: Ø 2 way free cabs Ø Self to work (STW) Rs.2200 (only for male employees) Ø Medical insurance for self and dependent Ø 5 days working Ø 2 days rotational offs **Interview Rounds**: Ø HR Round Ø Non-Voice Online Assessment (Furst Person Round) Ø Operations Round **Note**: Ø Registration Code**:HR Amjad** (**ARC - 076**) Ø Contact **HR Amjad**:9742968690** Ø Immediate joiners only Ø Work from office only Ø US / Australian shifts Ø No general day shifts Ø Must have copies of all academic and experience (if applicable) certificates, Aadhaar and Pan Card (mandatory). **Walk-in Timing**: 11:30AM to 12:30PM [Monday to Friday] **[24]7.ai India address**: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: Near JP Morgan/Adobe **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹13,000.00 - ₹19,000.00 per month **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Night shift - US shift Supplemental pay types: - Performance bonus - Quarterly bonus - Yearly bonus COVID-19 considerations: Yes **Education**: - Higher Secondary(12th Pass) (required) **Language**: - English (required) **Speak with the employer** +91 9742968690