Customer Service Representative

**Title**:Chat Customer Service Representative - Ahmedabad Location** **Job Details**: - **Location (Workplace)**: Ahmedabad, Gujarat (On-site) - **Position**: Chat Customer Service Representative - **Salary Range**: ₹26,000 - ₹36,000 (CTC monthly, depending on interview & experience) - **Shift**: Rotational (including weekends &...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

About the Role Key Responsibilities - Provide accurate product/service information and resolve customer queries. - Maintain records of customer interactions and transactions in the CRM system. - Escalate unresolved issues to the appropriate department for further assistance. - Follow up with customers to ensure satisfaction and resolution. - Meet...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...

*need Only FreshersCore Responsibilities:Responding to Customer QueriesHandle incoming calls, emails, chats, or social media inquiries.Provide accurate information about products/services.Issue ResolutionResolve product or service issues quickly and efficiently.Escalate complex problems to the appropriate department or senior support.Customer Relationship...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Job SummaryWe are seeking a dedicated and skilled Field Service Engineer to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support and service to our clients in the field. This role requires a proactive approach to troubleshooting and problem-solving, ensuring that all equipment operates efficiently and...

**Location**: Bhubaneswar **Shift Timing**: 24/7 Rotational Shift **Female Window Shift Timing**: 7 AM - 9 PM **Working Hours**: 9 Hours **Working Days**: 6 Days a Week **Key Responsibilities**: - Handle inbound and outbound calls, addressing customer queries and concerns. - Provide accurate information regarding products and services. - Maintain a high...