Customer Service Representative

About the RoleWe are looking for a friendly and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate has excellent communication skills, patience, and a...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

About the Role Key Responsibilities - Provide accurate product/service information and resolve customer queries. - Maintain records of customer interactions and transactions in the CRM system. - Escalate unresolved issues to the appropriate department for further assistance. - Follow up with customers to ensure satisfaction and resolution. - Meet...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹11,600.00 - ₹21,401.14...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...

**Job Title**: Customer Support Representative (male) **Location**: Ashok nagar Bhubaneswar **Minimum Qualification**: 12th Pass **Requirements**: - Minimum qualification of 12th pass. - Excellent English communication skills, both verbal and written. - Previous experience in customer service or a similar role would be advantageous. - Ability to work in...

**Job Title: Customer Service Representative** **Company: Tech Mahindra** **Location: Maitree Vihar, Bhubaneswar, Odisha-751023** **Number of Openings: 195** **Fresher and Experienced : Both are welcome to apply** **Salary Range: ₹1,80,000 - ₹2,20,000 per annum** J**ob Description**: **Key Responsibilities**: - Handle inbound and outbound customer...

Roles & Responsibilities; *Respond to customer inquiries via system generated calls. *Build sustainable relationships and trust with customer accounts through open and interactive communication. *Identify and assess customer's needs to achieve satisfaction. - Stay updated on product knowledge and company policies. **Job Types**: Full-time, Permanent,...

**Job Summary**: **Key Responsibilities**: - Supervise and manage the day-to-day operations of the telecalling team. - Generate qualified leads for solar products through outbound calls and follow-ups. - Train, motivate, and monitor telecallers to ensure target achievement. - Develop call scripts, FAQs, and objection-handling strategies to improve...

**Hiring for Backend Executive** Join our team at as a Backend Executive ! If you have top-notch English skills and a passion for BPO, we want to hear from you. **Roles**: - Non Voice-based Customer Support - Responsible to deliver high quality and productivity results that meet the identified targets. Strong ability to multitask and take fast decisions...