Chat Customer Service Representative

**Title**:Chat Customer Service Representative - Ahmedabad Location** **Job Details**: - **Location (Workplace)**: Ahmedabad, Gujarat (On-site) - **Position**: Chat Customer Service Representative - **Salary Range**: ₹26,000 - ₹36,000 (CTC monthly, depending on interview & experience) - **Shift**: Rotational (including weekends &...

**Job Title: Chat Service Representative** **Location: Ahmedabad, Gujarat** **Type: Full Time** **Role Overview** **Key Responsibilities** - Understand and resolve customer issues with accuracy and empathy - Deliver high-quality support that ensures customer satisfaction **Eligibility Criteria** - Minimum qualification is High School Diploma or...

**Job Details**: - **Location (Workplace)**: Ahmedabad, Gujarat (On-site) - **Position**: Chat Customer Service Representative - **Salary Range**: ₹26,000 - ₹38,000 (CTC monthly, depending on interview & experience) - **Shift**: Rotational (including weekends & nights) **Requirements**: - Excellent English communication skills (mandatory) - Minimum...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

Job Title: Customer Service OfficerLocation: BhubaneswarDepartment: Customer ServiceReports To: Customer Service ManagerJob Summary:We are seeking a friendly, efficient, and customer-focused Customer Service Officer to join our team. The successful candidate will be responsible for handling customer inquiries, resolving complaints, processing orders, and...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...

Roles & Responsibilities; *Respond to customer inquiries via system generated calls. *Build sustainable relationships and trust with customer accounts through open and interactive communication. *Identify and assess customer's needs to achieve satisfaction. - Stay updated on product knowledge and company policies. **Job Types**: Full-time, Permanent,...

**Job Summary**: **Key Responsibilities**: **Team Leadership & Management**: - Supervise a team of chat support agents handling customer queries for the UK region - Drive performance through regular coaching, feedback, and one-on-one sessions - Monitor real-time queues and ensure proper resource allocation to meet SLAs - Conduct daily team huddles, weekly...