
CRM: Real Estate
1 week ago
We are Hiring
Job Designation: CRM : Real Estate
Job Location: Nashik
**Salary**: 20,000 - 35,000
Experience: 4 - 5 years
Min 3 years experience in real estate as customer relations manager or similar profile.
Education: Bachelor's of Business Administration or relevant.
Skills required:
- Familiarity with popular CRM software (e.g., Salesforce, HubSpot, Zoho CRM).
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Understanding of real estate sales processes and customer engagement strategies.
Immediate joiners required
full time
Profile Brief:
**CRM System Management**:
- Administer and maintain the CRM system, ensuring data accuracy, completeness, and security.
- Customize and configure CRM platforms to align with the specific needs of the real estate business.
- Stay up-to-date with CRM software updates and new features, implementing improvements as necessary.
**Data Management and Analysis**:
- Oversee the collection, organization, and analysis of customer data within the CRM system.
- Generate reports and insights to support decision-making, sales forecasting, and marketing strategies.
- Identify trends and opportunities within customer data to enhance business performance.
**User Training and Support**:
- Provide training to real estate agents and other staff on CRM system usage, ensuring efficient utilization.
- Offer ongoing support to users, troubleshooting issues, and addressing concerns related to the CRM platform.
**Integration with Marketing and Sales**:
- Collaborate with marketing teams to integrate CRM data into marketing campaigns for targeted and personalized communication.
- Work closely with sales teams to ensure seamless communication and information sharing within the CRM system.
**Automation and Workflow Management**:
- Implement automation processes to streamline repetitive tasks and enhance workflow efficiency.
- Develop and maintain workflows that align with the real estate sales cycle and customer engagement strategies.
**Customer Segmentation and Targeting**:
- Utilize CRM data to segment customers based on various criteria, allowing for targeted marketing and personalized communication.
- Implement strategies to engage specific customer segments and enhance customer satisfaction and loyalty.
**Compliance and Data Privacy**:
- Ensure compliance with data protection regulations and implement measures to safeguard customer information within the CRM system.
**Continuous Improvement**:
- Proactively identify opportunities for process improvement and system optimization, working towards enhancing overall CRM effectiveness.
**Salary**: ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
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